I was VERY VERY VERY VERY disappointed by my stay.
- The bathroom was small contrary to what was said on website.
- The walls are so thin that we can hear all what is happening in the next bedrooms...
- People from the hotel make reparations or cleaning in the corridor at 8 AM! I AM ON HOLIDAYS!!!
- The breakfast was very basic, not very good and is ALWAYS the same thing each day. And we have to ask for cofee, which arrives COLD!!
- There is only one elevator for 6 floors of bedrooms so we often wait a long time before it comes.
- There is a second elevator that gets blocked each time.
- On your website you mention free WIFII and internet in the room which is a lie! We have to pay for wifii (and it is VERY expensive) and it only works in the reception! A LIE!!! And internet on the TV is payable too! A LIE!!
- I choose this hotel party for the SPA but there was no massages available and the jacuzzi was closed! Really a shame!
I will NEVER come back to this hotel which is expensive for what it offers and I will not recommend it to anyone!!!!!!

Before my trip to Rome I spent quite some time browsing through these reviews to try and get a picture of what to expect of this hotel. So I thought I'd lay down my two cents in this...
Firstly, the hotel rooms were just fine, clean enough and at an "okay" standard. Unfortuneatly we got a room with no windows (there are a few of them actually!), but at least we didn't notice any noise. The beds aren't very comfortable, but it was just fine.
The drain in the shower was clogged though, so when we had a shower, the water went all the way into the bedroom, but it was okay. Marble floors, so nothing got soaked, and we just let them know when we left. The man in the reception laughed it away and said that "we create pool...for you!!" He was so funny, he almost made everything worth it!
The staff is not snippy, sour or angry. I think it depends on where you're from. Maybe if you're from the US, you are used to the staff always having a fake glued-on smile, but we're from Norway, so it's not uncommon that people don't always smile while talking. I found the staff quite pleasant and helpful.
If you can afford to stay somewhere else, DO IT. But if you're on a budget and you just need somewhere to sleep for a weekend, this place is just fine.
However, some people here say that the breakfast is awful and that you should upgrade it... Don't. It's not worth it. It's STILL awful! Save your money and go out for breakfast instead :)
Hope you found this helpful!

Stayed at the Hotel with group of friends.
Location is good, close to Termini but not too close so you do not see all the dirt and homeless people of Termini.
Rooms are clean and well maintained but quite basic. Extremely small TV and pillows. I stayed in a room on the 6th floor on a side street with a balcony and it was very quite. My friends had a room facing the main street and it was noisy to sleep.
All in all it is a decent 2 or 3 star hotel but it is definitely not a 4 star hotel and is highly overpriced if you pay a standard rate of ~200EUR per night.

Solution to aircon that is stuck at 28C ? (exciting the bedbugs to bite all night) ...open your window to the smelly service alley/courtyard!  "you have no other choice...do that or you can just stay hot!".  Nice.  Such appalling customer service.  Once you've paid, you're garbage to these people. Enjoy Rome - choose a better hotel!