AVOID AT ALL COSTS. First room - No toilet seat, TV broken, not vacuumed, stale cigarette smell, no wifi as advertised. Second room - not vacuumed, stale cigarette smell, no wifi as advertised, broken LAN port. Complaints raised with front desk staff, after discussion with manager agreed to let us leave without penalty, yet a week after we left Italy they charged the full amount and claim to not speak English when called. Disreputable, dishonourable and frankly just dirty - save yourself the hassle as this "4" star hotel is barely 1 star...
- Grand Hotel Sant Angelo
- Grand Hotel Naples
