We had 2 separate stays booked at this Hotel. When we got in the first night after a long trip there, we were told there was "a problem" and they had overbooked and were sending us to another hotel, Hotel Palace, owned by the same company. We protested, but they insisted and we were at their mercy. The hotel they sent us to was horrible. I will try to attach pictures. Mold on walls and ceilings, stains on bedspread - dirty and old, old, old. The next day we went back to the Hotel Sant'Angelo where we were robbed at a market on their sidewalk. Beware of venders selling electronics. The venders showed us them putting our purchases of various low priced electronics in a bag, we paid, they offered some other items, after we walked away and went to check our items a few minutes later, the bag was full of boxes of salt and papers and the venders were gone. The police didn't even care. When I spoke with the management at Hotel Sant'Angelo, they apparently were aware of the scammers, but hadn't told us. When we came back for our second stay, they had put a note up by the desk about them. Too little, too late. We lost $500 to the scam. Avoid Naples. Our whole experience there was really bad!!! On our second stay as we looked for a place to eat, we felt very vulnerable. The streets were full of men sitting around sizing you up. We locked ourself in our room. Hotel Sant'Angelo is not a bad hotel if you need to stay right by the train station on your way somewhere's else, if you actually end up there and they don't switch you, but I would only stay there if I had no other choice.

Firstly, the Piazza Garibaldi area of Naples is not a very nice area to stay, unfortunately. Apart from looking pretty nasty (especially at night), it's not particularly close to any of the nicer parts of the city (but is, admittedly, VERY close to the public transport hub).

That said, if you really want to stay in this area, you could do worse than staying here. Thankfully, the Grand Hotel Sant'Angelo is quite good, and definitely looks a lot nicer than some of the other hotels in the area!

As a single traveller I tend to get the short straw a lot, but my room was quite large and nicely laid out. It even had a balcony where you can walk out and observe the Piazza Garibaldi in all of its...glory. There was a mini-bar (but the drinks were quite expensive, unfortunately), a very nice bathroom, and Sky TV (Pay-Per-View!) if you should want it. It's also surprisingly quiet in the rooms, seeing as how you've got the insanity of the Piazza literally outside your window and the occasional plane flying right over the hotel!

There is a bar downstairs and the breakfast facilities, while basic, were usually adequate. It seems they go a little further on weekend mornings and put on a few cold cuts; in the week, you're pretty much limited to fresh buns, cereal, yoghurt and the like.

The staff were pretty friendly and helpful mainly, but the one downside was the air conditioning unit. This is controlled by a computer in the reception, meaning you've got to phone down whenever you want it turned on or off, which is a bit of an unnecessary hassle. But by and large, I was quite impressed with the hotel.

This hotel surpassed our expectations. It is conveniently located beside the train, bus and metro in busy Piazza Garibaldi. Rooms are soundproofed so you hear none of the street noise. The reception desk is manned 24/7. We had a very early check in at 7 a.m ariving on the ferry from Sicilia, this was not a problem.

Staff are young, friendly, efficient and could not have been more helpful. Breakfast (buffet, included in the room rate) was excellent. Our room was clean, comfortable and well appointed. The hotel has a restaurant which is open to the public. It also has a WIFI internet connection service.

This hotel was excellent value for money. We thoroughly enjoyed our stay there.

Stayed at the Sant Angelo" for 3 nights last month--March.It was a Fri-Sat- Sun.I booked it at the Train Station --which is less than 100metres away--when I arrived in Naples.
The price for the 3 nights--just one person--was 207 Euros total.
Ifound that surprisingly cheap.They put me in a twin room with a very nice bathroom.
The check-in was fine---the room was fine--I did not use restuarant or bar.
The check-out was different. The guy was trying to make me pay again for the 3 nights stay.I tried over and over to explain that I paid for it when I booked it at the Station.I t was 0700am and this guy did not speak much English and there did not seem to be any other staff on duty at that time.Eventually he found something on the computer to say all was o.k..He did not apologise he just said "O.K." and that was it.
Apart from that I would go back no problem--fine hotel---GREAT LOCATION.