I can confirm Oddsi's view that this is not a 4* hotel (what such rated hotel would replace a broken minibar fridge handle with a 15mm screw ??). My wife and I found all the reception staff very helpful and would agree that the waiting staff could do much to learn from their front counter colleagues. One night I asked for a glass of red wine for my wife and the waiter brought a bottle. When I queried this, he said they "had run out of wine by the glass" !! On this occasion, I accepted this 'alternative'. The following Saturday night (with a wedding in full flow below us) I placed the same order with the same waiter and received the same response. This time, however, I refused any drink at all (much to his surprise). Some twenty minutes later, while talking to another British couple, the waiter appeared with a tray carrying a glass of red wine ! When I asked whre it had come from, he muttered something about Fort Knox and dashed off.
Because of its location, this hotel is not suitable for those people with a heart or mobility problem. Any movement around requires the use of either stairs or one of three lifts in the building. They provide a minibus service into town which stops just after 8 p.m. So any return after that time means paying for a five minute cab ride, or making a twenty minute serious uphill trek.
Being built into the side of the cliff also means that the pool and sunbathing areas are quite narrow, only allowing a few sun loungers to actually face the sea. All the rest have to be placed parallel to the railings. I would imagine at high season, these areas would become uncomfortably crowded.
We did not let these gripes spoil our holiday in any way, but it seems that the owners are relying on the fantastic views to compensate for obvious deficiences. It is a shame because, at little expense, they could make a dramatic improvement.
Oh, and finally, take their offer of 'live entertainment' with a large pinch of salt. The 'Italian Crooner', with backing tracks, is awful ! ! !
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- Miramalfi Hotel Amalfi
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