stayed 2 nights in this sassi hotel. receptionist was lovely, spoke perfect english, taught us a little italian, gave us fabulous dinner recommendations, even posted a forgotten phone charger on to our next destination. rooms were intersting small bathrooms but that's cave dwelling for you. matera is a must see destination

I like this hotel. It is modern and room is stylish and comfortable. I didn't like the fact that there is no window in the room. But I wasn't there for very long so I am okay with it.

I wasn't told of the "no non-resident parking" inside town policy as noted by the previous reviewer when I was there so I didn't have a problem. I did specially asked if it is okay to park at where I parked.

I would note however that there are a lot of dogs in town. More specifically there is one very close to my room and would bark at any noise at night. Also, they are doing work in the rooms close by and there is some noise early in the morning. If I have to do it again, maybe I would pay a little extra for a room that doesn't have these problems.

All in all, good stay and I love Matera.

I have been traveling through Italy making my way down to Sicily and decided to stop in Matera to visit the Sassi town for a night. I booked a single room at this hotel, after reading various reviews and that it was in fact housed in one of the caves. After a few exchanges with the property, they provided directions and as I reached the town their were absolutely no signs leading to the property. The hotel itself only provided directions to the town! After a phone call, they sent a driver to where I had parked and I followed him to a garage where they needed to park my car, as I learned their were no non-resident cars allowed inside the town. The driver spoke very little english as I was trying to determine the location of the garage relative to the hotel, as I was only staying one night I didnt feel the need to bring both of my bags. As we reached the hotel I learned that it wasn't an option to walk to my car. At this point I had decided to let it all go and during check-in not to mention my annoyance. To the credit of the hotel, the room was quite nice, although I didn't have a view as a few other reviewers apparently did, the furniture and fixtures were all modern and at first glance appeared clean. I returned to reception to obtain a lunch suggestion. The woman at the front desk provided a map and I learned the the old town (sassi) has very few restaurants scattered around the town. I went to the suggested restaurant and it was closed (pet peeve!!!). I returned to the hotel to inform her of this and to obtain another suggestion. I went to the second suggestion and it was also closed for lunch!! (fool me once.......). I went back to the hotel to inform her that I was very displeased with the lack of information provided to get to the hotel as well as the two BOTCHED restaurant suggestions. Her casual attitude denoted her complete lack of hospitable sympathy and I decided to simply leave the hotel. She then asked if I was sure that I wanted to leave at which time I said, YES! and she then said that I should pay for the room. I had been in town for about an hour at this point and had simply used the bathroom in the room. It wasn't worth a fight, so I paid and left and had to have the same driver take me back to get my car. What is equally surprising is that this hotel is an off-shoot of a four star hotel also located in the old town. Bad experiences happen, however this was completely unacceptable. Be forewarned and should you encounter this same person, I would simply look elsewhere or just make a day trip out of it!

loved Matera. Stayed 2 nights (3 would have been better) at Casa di Lucio, which was very nice, tastfully decorated and very clean and central to historic sights. Sadly their restaurant wasn't open (for half board )as we had expected but they recommended others nearby. As with many hotels in Europe didn't get the twin beds we requested.!!!