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Hotel Palacio Guendulain: Traveller Reviews

4.0 of 5
C/ Zapateria, 53, 31001 Pamplona, Spain
Hotel amenities
Hotel Palacio Guendulain
Ranked #3 of 38 hotels in Pamplona
4.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    28
    5
    0
    0
    1
Date Rating
Hamilton
1 review
3 helpful votes 3 helpful votes
“highly recommend”
5 of 5 stars Reviewed 12 October 2011
3
people found this review helpful

This hotel is a recently renovated palace and maintains some of the fixtures from its previous days, which gives the hotel a beautiful and grand appearance. We stayed two nights and the room was a reasonable size, very comfortable and stylish. Bathroom was average sized but also built quite well, no tub but that was not a problem for us. Staff very friendly and very helpful and spoke excellent English. Location is quite good and most things within a 15-20 minute walk. Would definitely stay here again. Did not eat at the restaurant so I can't comment on quality or price of food.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Special, luxurious and friendly.”
5 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

We booked this hotel at the last minute and did not know what to expect, we were mainly attracted to it's central location. It was a very pleasant surprise!

The foyer is spectular and grand (as is the rest of the building). We were greeted with friendly, helpful and English speaking service.

Our room (a suite?) was huge and beautifully appointed. The decor is modern and fresh but in keeping with the history of the building. Two balconies provide plenty of natural light. The chaise lounge was the perfect spot to read a book or watch goings on in the square below. The bathroom was spectacular! We loved the bath salts, the rain shower and the proper hairdryer!

Complimentary items in the mini bar and turn down service with chocolates were the little things that made the stay so lovely.

We didnt stay in high season and thought the rate was very reasonable. Don't hesitate in booking this place. We loved it.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
57 reviews 57 reviews
Reviews in 46 cities Reviews in 46 cities
120 helpful votes 120 helpful votes
“A genuine palace and haven in a vibrant city”
5 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

We spent two nights at this lovely hotel. We had a superior room and had lots of space, a very reasonably sized bathroom and a balcony, which was a bonus we didn't expect. The room was stylishly decorated as was the hotel. We wanted a quiet location and we certainly had this.
The service was professional and friendly and the staff helpful.
Soft drinks were complementary from the minibar. Not usual but a lovely touch and much appreciated.
The hotel does serve breakfast and other meals. Otherwise there are lots of bars and restaurants in the area. The hotel staff recommended Otano's and the Europa. Excellent choices.
The hotel is very well located and well deserves its 4 star rating.
If you have a car, parking is available around the corner in an underground car park at around 17 Euros a day. A little expensive I thought but seems to be the going rate.
I would thoroughly recommend this hotel.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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NSW
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Highly Recommend”
5 of 5 stars Reviewed 9 September 2011
1
person found this review helpful

Positioned in the heart of the old city. Great place to stay. Spacious rooms with king bed & a lovely bathroom. Pleasant staff, clean & beautifully furnished. Restaurant meal was outstanding with excellent service. Highly recommend. Would stay again.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Beutiful”
4 of 5 stars Reviewed 19 August 2011
1
person found this review helpful

Beautiful hotel. We had room 204 which was larger than most with a huge bathroom. Great service from the reception and door staff. Only tiny gripe was that breakfast is partly served rather than buffet with few staff which can make it a bit slow. Very reasonable room service costs. Nice bar next door. Would definitely stay here again.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Palacio Guendulain

C/ Zapateria, 53, 31001 Pamplona, Spain
Price range (per night):* 176 AUD - 1,066 AUD

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