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SHS Hotel Aeropuerto: Traveller Reviews

3.0 of 5
Av. de Aragon 345, 28042 Madrid, Spain
Hotel amenities
SHS Hotel Aeropuerto
Ranked #330 of 453 hotels in Madrid
3.0 of 5 stars 108 Reviews
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108 reviews from our community

    Trip type
Traveller rating
    13
    29
    22
    15
    29
Date Rating
Buenos Aires
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“An airport hotel worth considering”
3 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

At the last minute we decided to book a room for a night, as we had a lot of time between flights. We had to pay the rack rate, but if you book at least some days in advance, you pay half as much - and then the price is right.
The van picked us up at the airport - and brought us back - without much delay.
The room we got was big enough, with a good bathroom - and clean.
It is built like a motel, so you do not have to expect miracles.
Everybody was very helpful and we got what we were looking for: rest.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northumberland
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“Helpful staff”
3 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

This is what it says an airport hotel. OK for an overnight stay between flights, clean room and bed linen, clean bathroom with free toiletries and a free shuttle bus that ran on time. The room we had was situated opposite reception on the first row and we had no noise problems, we asked for a quiet room reception also told us if we had a problem inform them and the room would be changed at once.
We enjoyed free complementary cocktails in the bar and paid 22euros each for a 3 course dinner with 1 glass of good quality wine and coffee. The food was good and the staff looked after us well -- better than we expected from a budget hotel.
The downside is we found this airport hotel very difficult to find, so difficult we eventually got one of our party a taxi and followed it to the hotel, even the taxi driver missed the turn off and told us it was not the most convenient of hotels to stay. Better directions could be given when booking but even then I suspect any stranger driving to it would have problems. Would probably stay elsewhere because of this, the last thing needed after a long drive is this added
complication.

Room Tip: Ask for a quiet room
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  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma, USA
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Basic hotel for 1 night only”
3 of 5 stars Reviewed 22 July 2011
2
people found this review helpful

This is a good, basic overnight accommodation near Madrid Barajas airport. Free shuttle service is provided - transfer takes about 20 minutes. This hotel has a feel of highway motel, with majority of room having no indoor hallways. Location and the layout of the hotel contributed to a lot of outside noise at all times of the night.

Room is simple - no AC in mine - but clean. Bathroom and shower are clean and on a large side. Breakfast was basic and costs extra - not a good value. This is a budget hotel - and good for one night stay - yet, there are many similar hotels near the airport and I will try a new one on my next pass through Madrid.

Check in and checkout were simple and business like, as was the transfer to/from the airport. As a side note, this hotel is also used by a number of airlines for their stranded passengers.

Room Tip: Ask for a single room - all beds are king size
See more room tips
  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lisbon, Portugal
Senior Contributor
33 reviews 33 reviews
Reviews in 23 cities Reviews in 23 cities
70 helpful votes 70 helpful votes
“Hotel for overnights near the airport”
2 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

We had to catch another flight early in the morning, and arrived in Madrid airpot late at night, and for 48 euros, free bus shuttle and hotel near the airport, SHS seemead a good Option.... The facts- there is really a free bus that picks you up (and returns) to the airport, thats efficefficient.; the hotel is about 10 minutes from the airport and there´s a parking lot if you are flying and dryving. The hotel is located next to a free-way, so expect allot of noise during the night!. It is composed by too building. We stayed in the main one, the the reception and bar is. The room and general hotel style are simple, and practical. Despite the furniture were dated and used, the rooms were clean and spacious. Overall for a couple of hours of sleep between flights, despite the noise and dated style, is a fare hotel for 48 euros (and free shuttle).

  • Stayed June 2011, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“WORST EVER - Avoid !”
1 of 5 stars Reviewed 2 March 2011

I read these prior reviews and had diminished expectations. It took the van an hour to pick up at terminal 4. This is unheard of. The front desk didnt think it was an issue. This is a horrible hotel in the middle of nowhere. It is FILTHY and is poor repair. Worst ever airport hotel on all accounts !

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about SHS Hotel Aeropuerto

  • Shs Hotel Madrid
Address: Av. de Aragon 345, 28042 Madrid, Spain
Price range (per night):* 64 AUD - 105 AUD

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