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Hostal Santa Isabel: Traveller Reviews

Santa Isabel 15, 28012 Madrid, Spain
Hotel amenities
Hostal Santa Isabel
Ranked #86 of 179 Madrid B&B and Inns
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    7
    11
    5
    2
    1
Date Rating
Atlanta
Senior Contributor
44 reviews 44 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“The good, the bad, Etc.”
2 of 5 stars Reviewed 28 September 2011

The hostal was clean and had a good location. It is walking distance to the three big museums,Atocha train station, Puerta del Sol, nice cafe on the street called Cafe Bar Alma.
The rooms are small but I expected that. The shower in room #4 is a nightmare. No matter what, you will get the whole bath soaked. The other rooms not quite as bad.
The price is very good.
The key situation is a pain! You have one key for street door one to get into hostal and one to get in your room. None of the keys work well. You must jiggle and pull out slightly til you get them just right. The owner lives next door and has three very young children and is totally overworked. There is one young maid who works very hard but is not the nicest. One of my travel mates didn't get the wakeup knock she needed. Just not the most welcoming place I have stayed.

Room Tip: Do not accept room 4
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  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Spain
Senior Contributor
32 reviews 32 reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
“Not What It Used to Be”
3 of 5 stars Reviewed 12 September 2011

This has been our favorite Madrid bolt-hole for several years, but last week we noticed the quality is slipping. The 24-hour "concierge" who attended the door is gone now, replaced by new sets of keys that are very difficult to use. Automated lights in the hallways plunge you into darkness at the worst possible moment. And the toilets, always noisy, now emit unpleasant odors... and the prices have gone up.

Oh well...

Room Tip: rooms on Calle San Isabel noisy, but quieter ones not sunlit.
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hulst, the Netherlands
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
77 helpful votes 77 helpful votes
“Rip off”
1 of 5 stars Reviewed 17 March 2011
1
person found this review helpful

We went for a valentinesweekend to Madrid. Romantic trip, eating, drinking, lingering. Stayed in hostal Santa Isabel. Good location, nice B & B in the centre of town as it was recommended bij people from Madrid we know. Stay was great, payed our lodgings with a Visa card. So far so good, arriving home we discovered that our credit card was not only credited for the hotelcost but also for 460.000 Lebanese Pounds. A real rip off. Please people be ware.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Worcester, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great Value for the Money”
4 of 5 stars Reviewed 19 October 2010

We spent 4 nights at the Hostal Santa Isabel earlier this month. It's very clean, the staff is friendly and helpful (we arrived straight from the airport at 9:30 AM and were allowed to check in a short while later, as soon as a room was ready) and the location is very convenient. My only suggestion would be to request a room with an even number! We were in an odd-numbered room overlooking the street, which was incredibly, unbelievably noisy. On Saturday night the noise didn't wind down until 7 AM Sunday! I think the rooms across the hall overlook an inner courtyard and are probably much quieter. All in all, Hostal Santa Isabel is an incredible value for the money and I definitely recommend it.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sao Paulo, SP
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Very Good Hostal!”
5 of 5 stars Reviewed 13 October 2010

The hostal has a very good location (specially if your coming by train to Atocha station, like from Barcelona for example) and is convieniently located at a short walk from the Reina Sofia Museum as well as a subway station.

It is located on the 4th floor of a building, and has lots of shops in front. The value was great (EUR 70 per night for 3) and I definitely enjoyed my stay. Staff was really nice as well, specially the older man that stays in the afternoons!

The room wasn't big for 3 (although when we left, we got to see a bigger and nicer room for 3! maybe more luck next time...) but was perfect for a night's rest. It was spotlessly clean as well!

There were some minor issues, like for example, the walls are paper thin (really, if you are a light sleeper DON'T stay here... though that is not an issue with me) and you can hear almost everything everydobody else is doing! And for some reason, at night, the hostal would smell like cigarettes.... maybe the front desk guy smoked!

  • Stayed October 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hostal Santa Isabel

Santa Isabel 15, 28012 Madrid, Spain
Price range (per night):* 59 AUD - 74 AUD

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