I knew this place was cheap and cheerful and it was, but with just a little effort on the upkeep it could be so much better. The rooms are pretty small but big enough and there's just enough storage and a safe for 18€ a week; the aircon works and the bathroom is big enough.
Location-wise it's great, 5 mins walk from the station, the same from the main shop/bar/restaurant area and about 10-15 to the beach. The crowd was a mix of young students, gay men and senior citizens but that may be just the last week in September. Also worth noting with this date is the sun deck is more shaded than sunny and the pool didn't get the sun at all and was cold - and I mean stunningly cold! I'm guessing the promo photos were shot in the Spring or early Summer. This might be why there were only ever half a dozen people on the sun beds and most sunworshippers went to the beach.
We only stayed bed and breakfast and only managed that for the first three days and then went elsewhere instead. Food consisted of bacon (Spanish streaky), eggs (griddled and always half raw), sausages, varying accompaniments, varying breads and pastries, processed ham, pork, and cheese, yogurt and a tinned fruit. Given where we were, I'd expected much more fresh fruit and juice that wasn't mixed from concentrate as it was machine-dispensed and despite the great coffee machines, they used an urn with the most acidic bitter coffee I have ever not drunk. The evening buffet seemed very popular but we never tried it.
As other reviews have mentioned, the staff couldn't be more helpful and are a true credit to the hotel.
Now for the disappointments: the hotel has been left to go to ruin a bit - missing grout, rotting shower seals and a shower head so blocked the first thing we did was buy a descaling gel so we could have a decent shower. The aircon had mouldy walls around the vent and broke down one day; similarly we couldn't get any hot water at all one evening so made sure we always showered before 1900 after that.
And it was noisy - not from street noise but internal - slamming doors (inconsiderate people obviously but there's no padding in the frames so you'll always get a good slam), plumbing (ground floor), thin walls and the staff dragging tables around at 0720 each day setting breakfast in the central garden/pool area. I didn't have one good night's sleep in a week and that hardly bodes for a relaxing holiday.
Sitges itself I loved and will go back again - but I will pay more and stay elsewhere so that I can enjoy it.
