I have stayed at this hotel numerous times in the past, and if I was writing this review two years ago, it would have awarded it five stars. Unfortunately, last August, the final time we stayed at Sitges Park Hotel, was an extremely disappointing experience.
To put it plainly, the entire hotel, including our room, was absolutely filthy. The communal areas such as the garden and poolside area looked as if it hadn't been cleaned in weeks. Not to mention the swimming pool which was TOTALLY rank. It was simply swimming (if you pardon the pun) in filth and grime, which would have been understandable if the hotel was full and it was the end of the day, but there were a handful of people staying at the hotel and it stayed that way from the first day til the last.
There were abandoned glasses that hadn't been cleared up, napkins and general refuse all over the floor. The pool area has some nice swinging chairs which we usually sat on during the evening but they were so filthy and stained that we kept well away. Most disgustingly of all, our room was full of ants. This may be out of the hotel's hands, as ants tend to invade most places during the summer months, but nothing seemed to have been done to combat them and it just added to the general sense of dirtiness in the place. Not pleasant at all.
This would have been all very well, still nasty but bearable, if it was a hostel or a very cheap deal. However, this hotel is NOT cheap. If anything, the prices had risen a great deal since the last time we stayed! Surely it isn't too much to ask that the hotel you stay in is clean when you are spending practically €100 a night? Completely unacceptable.
In short, our experience was so bad that we will not be staying at this hotel when we return to Sitges this year. This is very sad, as our previous holidays staying at Sitges Park Hotel were fantastic, with great service, great value for money and great memories. This is such a beautiful hotel that is is a tragedy that so little is being done to make the most of it! It really is like the owners are just leaving it to go downhill.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC