The location is perfect - in a quiet street just steps away from Plaza Cataluna, which is the site for: the largest shopping centre Il Corte Ingles, airport express buses stop just in front of it, as well as the tourist buses.Short walk from the Rambla, the Gothic quarter and embankment.
The staff is friendly, helpful, and English speaking (not always the case in Barcelona).
I read complaints about bad sound insulation - however did not experience any noise - neither from the street, not from the neighbouring rooms. My room was on the 6th floor and had a terrace with two chairs and table (paid a little extra for an upgrade, which was worth it). The room is ok, better lighting and coffee maker would be welcomed. The bathroom is large and clean.
Overall impression is that the hotel is in need for some renovation. The management is obviously thinking the same, because on the last day of my stay the works had started in the lobby - during one day it was repainted and the furniture was changed for a new set of sofas, arm chairs and coffee tables, which gave it a much nicer look.
Breakfast was nice with plenty of choice. The only negative point was coffee - poured by the waiters from the pots, while in most hotels I stayed in Barcelona, there is a choice of good expresso, latte, etc.
Room Tip: Terrace rooms on high floors are quiet and more spacious
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 December 2011
Dear guest,
First of all we would like to thank you for your comments, as the opinion of our guest is of the utmost importance to us and our main source to improve our facilities and service.
We really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations and demonstrate that our commitment towards customer’s satisfaction is a reality and not mere words.
Yours sincerely,
Rupert Rafel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC