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Hesperia Donosti: Traveller Reviews

4.0 of 5
Avenida Zarautz 120, 20018 San Sebastian - Donostia, Spain
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Hesperia Donosti
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    7
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    3
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Date Rating
amersfoort
Senior Contributor
32 reviews 32 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Let NH do something about it , I hope”
1 of 5 stars Reviewed 26 July 2010
1
person found this review helpful

San Sebastian Hesperia Donosti
Nh with its sister hotels the same site where you can book it sounds like expect honesty in any case because what does the text on the NH Hotels: Hesperia Donosti
I quote, "The Hesperia Donosti is a great new hotel and as you might expect, this hotel offers guests excellent service and facilities. Wireless Internet access in rooms, air conditioning, minibar and satellite TV (most of the channels did not!) Are just a few of the possibilities you stay with us as memorable as San Sebastian will make itself. "Unquote
Well do you think a Splinter NEW hotel, but I think it's too dirty to tackle stains in the carpet (3rd floor), cards no longer work at the garage, intercom at the garage does not. Cracks in the night curtain, a gray old towels in my opinion. One real hotel room bed. In short once but never again, a few weeks before the NH slept few miles away which was better and the price did not help. Oh yes the man behind the counter, OK guy! My room 305 has a terrace, sitting outside in the evening, but the outdoor seats are so dirty because I dare not, a pity!

  • Stayed July 2010, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FredvdFlier about Hesperia Donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Top Contributor
60 reviews 60 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“Quality place with the best concierge in Europe!”
5 of 5 stars Reviewed 4 October 2009

We had a great time at this hotel. The location is easy to find and it is just out of the rate race of the middle of the town. The bus stop into the city takes 10-12 minutes (catch bus 5 or 25) and the bus stop is right outside the hotel. It's EASY!!!

The hotel is spotless and the facilities there are top notch. Furthermore, the staff there are the most professional that i had encountered in Europe. Especially a young guy by the name of Gongaza. He took the time out and helped us book Real Madrid tickets for the next day, then give us detailed instructions on how to get to the ground. He's a champion.

Would recommend this place to anyone.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask thewattos about Hesperia Donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsmouth, uk
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Will come back!”
4 of 5 stars Reviewed 10 September 2008
1
person found this review helpful

Very pleased with the hotel and decor. The service was great - really friendly staff and helpful. The room was lovely - the only down side was that the linens only got changed when we actually asked for them to be.
The breakfast was ok - typical buffett style. Im sure if we went during busy time that the hotel would be much better. It seems more of an executives hotel rather than a family hotel.
Very good bus services, with a bus stop right outside the hotel, and not far from the main supermarket (20 mins).

  • Stayed August 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask yaminim about Hesperia Donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympia, Washington
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Great job!”
5 of 5 stars Reviewed 19 July 2007
1
person found this review helpful

This new hotel was more than we hoped for. Our first 2 nights in Europe were spent here and it was extremely comfortable in every respect: The desk clerk was friendly and helpful, the room was clean and comfortable. The location is convenient to the bus, which makes it very easy to get downtown if you don't want to make the 15 minute walk. When a rowdy group came in at 1 a.m. yelling, singing, and dancing on the next balcony, a call to the desk brought a quick response.

  • Liked — comfort
  • Disliked — location
  • Stayed July 2007, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask Bobi73 about Hesperia Donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
England
1 review
5 helpful votes 5 helpful votes
“Not as close as you think.”
2 of 5 stars Reviewed 18 July 2006
5
people found this review helpful

Hotel rooms and facilities arevery nice, but there is no way possible that the hotel is 1km from the beach.. It is a 10 min bus ride to the beach and 15 mins into town. Great if your there for buisenss but not if your on a beach holiday..

  • Stayed July 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hesperia Donosti

  • Hesperia Donosti San Sebastián Donostia
Address: Avenida Zarautz 120, 20018 San Sebastian - Donostia, Spain
Price range (per night):* 99 AUD - 212 AUD

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