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Hesperia Donosti: Traveller Reviews

4.0 of 5
Avenida Zarautz 120, 20018 San Sebastian - Donostia, Spain
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Hesperia Donosti
3.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    7
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Date Rating
London
1 review
“Smelly, poorly located, no internet, NOT NEW”
1 of 5 stars Reviewed 21 September 2011

This hotel provides NO value for money. It is poorly located in relation to San Seb. It is by a very, very noisy road. Breakfast isn't included. The internet does not work in the rooms (as stated on my booking confirmation) and even in the lobby my search engine gave up as it was so slow. The worst problem was the smell. The carpets are filthy and the stink of them permeates the hole hotel. It is very cynical that they do nothing about this and continue to advertise 'free internet, great facilities, brand new hotel, excellently located' etc. I rarely write reviews, but this hotel provided such poor money to value experience that I feel obligated to warn people off it. Stay in a hostel in town - it will be far more enjoyable.

  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Israel
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Efficient and clean”
4 of 5 stars Reviewed 14 August 2011

As the hotels in the city had a outrageous price per night, we decided to try for once to book a hotel a little bit far from the city. This decision was proven right (but usually we do prefer to pay a bit more and stay in the heart of the city). In this case there is a bus just across the street from the hotel which takes you in 15 minutes to the city center. The hotel is small and modern and seems to offer for a businessman more services than to a family but for one night it was sufficient for us...

  • Stayed September 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dannyalf about Hesperia Donosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Top Contributor
79 reviews 79 reviews
Reviews in 64 cities Reviews in 64 cities
62 helpful votes 62 helpful votes
“Basic hotel, for business”
3 of 5 stars Reviewed 10 June 2011

You may feel bad to be far from city center, in a city like SanSebastian. Its a basic hotel, not offering any extra.
The rooms are spacious with a balcony but you just watch a university building not the beautiful coast of SanSebastian.

The taxi takes about 15 minutes to the city center.
If you are not travelling to SanSebastian frequently, you should choose a hotel to feel the atmosphere.

Stayed May 2011, travelled on business
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Ask meetjoeblack about Hesperia Donosti
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Brussels, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“very average - there is better. VERY NOISY”
2 of 5 stars Reviewed 26 May 2011

I stayed for 2 nights in May 2011.

This hotel is run down, corridor carpet cleaned last in the last century, and is definitely not a 4 star.

The worst of all, it is a building located on an 'island' between 3 highways, with 6 lines in one case, with cars passing all night. it is 15 min by bus to the center of the city, and although the connection is easy it only runs till 23.30, so with the Spanish dinner timetable you will have to use the taxi. Honestly, i do not get why in such a beautiful and green place at the sea you need to face highways. do not spoil your stay by going there!

the breakfast is good, the check in efficient, the bed ok. only one place (tavern) walking distance to go for dinner.

Stayed May 2011, travelled on business
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“Let NH do something about it , I hope”
1 of 5 stars Reviewed 26 July 2010
1
person found this review helpful

San Sebastian Hesperia Donosti
Nh with its sister hotels the same site where you can book it sounds like expect honesty in any case because what does the text on the NH Hotels: Hesperia Donosti
I quote, "The Hesperia Donosti is a great new hotel and as you might expect, this hotel offers guests excellent service and facilities. Wireless Internet access in rooms, air conditioning, minibar and satellite TV (most of the channels did not!) Are just a few of the possibilities you stay with us as memorable as San Sebastian will make itself. "Unquote
Well do you think a Splinter NEW hotel, but I think it's too dirty to tackle stains in the carpet (3rd floor), cards no longer work at the garage, intercom at the garage does not. Cracks in the night curtain, a gray old towels in my opinion. One real hotel room bed. In short once but never again, a few weeks before the NH slept few miles away which was better and the price did not help. Oh yes the man behind the counter, OK guy! My room 305 has a terrace, sitting outside in the evening, but the outdoor seats are so dirty because I dare not, a pity!

  • Stayed July 2010, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hesperia Donosti

  • Hesperia Donosti San Sebastián Donostia
Address: Avenida Zarautz 120, 20018 San Sebastian - Donostia, Spain
Price range (per night):* 99 AUD - 212 AUD

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