Was very disappointed after staying here. The good points are: good parking and excellent restaurant across the street. Now the disappointments, no hair dryer in room and we had NO AIR CONDITIONING! I was sad to have to learn that there was no air conditioning, after coming back from dinner and already in bed looking forward to resting after a long drive from Santillana del Mar. In the room there was no instructions on how to call the front desk to inquire about the AC so I had to go downstairs. When I asked about the AC I was told that it was broken and would not get fixed until sometime in July! I then asked why was I not told this earlier upon check in and got no answer. I believe it is the hotel's responsibility to let their customers now this upon checkin. Specially after the hotel is advertised as having AC. When I checked out the following morning they did not give me any refund for the AC situation. I heard from someone in the Spain hotel industry that the Celuisma chain has not been keeping up their hotels in the past couple of years. So be aware of this.
