Stayed @ the Hotel Vier Jahreszeiten Kempinski Munich to experience the Christmas markets, this past December. It was my 4th stay at this hotel. I will start with the pros: Service at the hotel is outstanding, the location cannot be beat, it is right in the heart of Munich, a short walk to Marienplatz, Hofbrauhaus & shopping. The lobby is beatiful & the breakfast is amazing, but crazy expensive if not included in the room rate. The concierge desk staff are excellent & have always taken care of my requests, large & small. The rooms are sound proof with very comfortable beds,pillows, linens & toiletries. The rooms are very functional. The only cons I have are related to the guest rooms, based on my own expeiences with European comprable 5 star hotels. The rooms are very small, sparsely decorated with old fashion box TV. The bathroom is a decent size but the bathing/shower is outdated with a very large tub that you must step up into in order to use it.
The verdict: I would stay there again because the positives outnumber the negatives significantly. I value location & service!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Dear guest,
Thank you for posting your comment on TripAdvisor.
We were very happy to read your review, and are glad that we could contribute to making your trip to the Hotel Vier Jahreszeiten Kempinski a great experience.
At the moment we are about to refurbish our smallest room category – the standard rooms. Within this process all old TVs will be replaced and as well the bathrooms will be updated.
We thank you for your comments, and hope to welcome you again soon.
Your sincerely,
Hotel Vier Jahreszeiten Kempinski München Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC