We arrived around midnight on Tuesday/Wednesday after an epic 22 hour journey. The hotel owner had been advised that we would be late. There was no welcome and nowhere to get a drink of any kind. We were handed our room keys, and found there were no drink facilities in the room - unless you wanted a glass of tap water! On Christmas Eve we went out on a coach trip, which was fortunate because there was absolutely nothing to do and the hotel had no lounge. After dinner the only entertainment was a quiz which was put on by our coach driver - n0 entertainment of any kind was put on by the hotel owners. We were told that we should leave the dining room at 10.30 because the staff needed to go off to celebrate with their families, so there was nothing else to do but go to bed. On Christmas Day we were told that we had to have lunch at 11am because the staff would be busy later on entertaining people from the village. We were taken on a coach trip and told that we should not return before 5pm. The ONLY entertainment provided for the whole stay were two quizzes put on by our coach driver. In all it was the worst Christmas ever! We travelled with Newmarket Coach Tours who obviously had not done their homework, or had chosen the cheapest accommodation possible Never Again!
- Zum Romischen Kaiser Hotel