We were coming into town late having driven all day from the Dordogne, tired and had reservations at a B&B in the nearby country side for our first night in the area. We had thought of also staying at the Van Gogh because of the name as we are artists. We stopped at the hotel to ask directions and get some information and the woman at the front desk was rude and practically pushed us out the door. She would in no way help us. I even speak some French. It was the worst experience we had in 3 weeks of traveling around France. It left us so disappointed, discouraged and bummed out and with the most negative impression. It was puzzling... Fortunately we met other people that helped us out. A very nice woman made a call for us to our B&B at a nearby real estate office. I had to write and warn other people. We did not wind up staying here and I never will on return trips to the area.

Delightful and charming hotel with a lovely pool. All spotlessly clean. Smiling, helpful staff.
Accommodated our tandem bike in secured outhouse. Breakfast available to be had outside or inside. Super hot water, great plumbing. Wi fi a bonus. Would recommend !

I'm quite surprised by the average reviews for this hotel - we were very happy there for two nights.

Our double room was in the annex, so we had plenty of privacy, peace and quiet. The decor in the room was a bit naff but it was clean and tidy. And the hotel itself has a modern, comfortable lounge and bar area.

You're a five minute walk from the centre of St Remy - great location - and the free parking is very handy too. But the very best thing about this hotel is the swimming pool. It's big, well-maintained, and there's stacks of loungers and seats. Plus you can pop to the bar if you fancy a poolside drink (which is pretty reasonable too).

We didn't have much to do with the staff, but I didn't find them unfriendly as some have complained. In fact, they were pretty amenable. If I had to criticise anything it would be that there free wifi didn't work, but that's literally it.

We stayed at the Hotel van Gogh as part of a 7-day trip around Provence. On the whole the hotel is fine...the pool was a welcome addition as many of the other 2 stars we had stayed at didn't have one, and the room was pleasant with the added bonus of air conditioning.

What did put a sour note to our short stay though was one of the staff members. As the hotel doesn't serve lunch we had popped into town to grab some drinks and a baguette and were very quietly eating this by the pool, when we were accosted by a member of the staff. Rather than politely communicating the hotel's policy of not eating outside (we later found out this is communicated in french on a note in a very dark corner of the landing) - he literally screamed for about 5 minutes.

Granted we weren't doing the right thing, however there really was no excuse for his behaviour. Added to this was a pretty disappointing breakfast (very stale croissants) making this the worst hotel in our holiday. Shame, as with the pool and nice room it could have been one of the best.

One last note - agree with the other users - ensure your room is upstairs as the ground floor rooms open directlly onto the pool/terrace.