This hotel is not a real 4 star hotel it is a hotel residence meaning they must meet completely different standards than hotel standards. I would rate this hotel as a low 3 star hotel. For many reasons. I feel I have an extremely valid opinion of this hotel since I've been staying here for 4 months because of my school.
1. Internet does not work properly. It only works during the day and every night around 10pm the internet slows down and inevitably comes to halt. EVERY NIGHT.
2. The cleaning ladies are completely incompetent. The first time they cleaned they didn't vacuum the floors. The second time they cleaned they didn't clean the bathrooms. The third time they were suppose to clean they never showed up. The fourth time they cleaned they washed the floors with dirty water, and the fifth time they were suppose to clean they again never showed up.
3. The staff seems to change every 6 weeks so no one really knows what they are doing even though they do try to be quite helpful.
4. The location is not close to the city center. It's a 35-40 minute walk.
5. In the four months I've stayed here the manager has yet to say hello or good morning to me.
6. Their "dining experience" is a bunch of frozen meals in the lounge area.
7. No fitness center, no pool, nothing that other 4 star hotels have.
The only positive things about the hotel are:
1. the handyman who is very helpful.
2. the front desk staff, although they seem to always change, try to be as nice and helpful as possible.
If you are looking for a place to stay I suggest the Raddison which is a few blocks over or any other hotel REAL 4 star hotel in the city center. Here you will be paying the price of a 4 star hotel but you will not be getting the things that a 4 hotel should offer.
- Quality Inn Nice
- Quality Hotel Excellior Nice
