PROS
1. The hotel is located in Menton on the border of French Riviera and Italy. For people with a car, all the major French Riviera towns (Nice, Cannes, Monaco, etc) AND the Italian towns on the coast are easily accessible. Although the roads were narrow and curved, with our car navigation system, it was fairly easy to reach all the places. We drove inland to Lake Como (Italy), which is an incredibly beatiful place. The hotel itself is very close to the Tourism Office, a grocery store, a great local bakery, and an internet cafe, and within a walking distance from the beach.
2. My family (2 adults and 2 children ages 4 and 6) stayed in a junior suite, which was spacious for an European hotel. It was about the only hotel in the region to let 4 persons stay in one room. Staff at the hotel speaks English fairly well (many British guests).
3. The room had central heating & A/C.

CONS
1. Overall, the amenities are poor. The hotel has a 4-star plaque in the front but it's definitely 3 star level or lower.
2. Chambermaid service is EXTREMELY POOR. The first night we checked in, I found dirty sticky spots all over the bathroom floor and a waste basket full of trash from a previous guest. The font desk said there was no maid service after hours. I had to tell the front dest many times for two days to no avail to have the floor cleaned and the waste basket emptied until one morning I showed the chambermaid to the bathroom directly. The sheets were not changed daily, and shampoos and soaps were never replenished during our 6-night stay even when we ran out of them. One night when we came back from sightseeing, we found there was no toilet paper. The number of towels changed varies daily, and one day the maid took away one of the bathrobes and never returned it to the room.
3. The bathroom of our junior suite was stocked with 4 towels but no wash cloth, two tiny shampoo bottles, one tiny bar soap and one shower cap, nothing else. The floor mat we saw the first day was never to be found again, and I was nervous for falls after bathing my children who had to walk on a wet, slippery, hard-surfaced floor. The hair drier blows out after 2-3 minutes of use and is very weak. There is no place to put down the sampoo or soap inside the shower stall.
4. Breakfast is nothing special.
5. TV channels are limited, and newspapers in the lobby are outdated. There is no alarm clock, radio or coffee/tea maker in the room.
6. Parking is 25 euros per day in a small run-down dark space off the hotel ground. But there are metered street parking spaces right in front of the hotel, free from 7PM to 9AM, which we took advange of frequently.
7. Menton felt like a big retirement community - a large elderly population, most stores closing early on Saturdays and streets dead on Sundays.