The management/owner was rude with no sense of what hospitality is about. The service, food and quality of the rooms was poor and below the expectations of a 5 star property. The hotel is overpriced for the service and quality of the rooms that it provides. This leaves one with the feeling of having been ripped off. Would definitely never return or recommend this property. Will be interesting to see how many more poor reviews of this hotel there will be in the future..

During a recent stay at this hotel we were expecting to find standards that are boasted by the Relais & Chateau organisation but were bitterly disappointed. The foremost complaint is about the rudeness and lack of respect shown to us and other guests who stayed during our visit.
The food generally was inedible, the breakfast did not measure up to even a 2-star hotel and the only food that was enjoyable was at their beach club.
The standards of the linens, furnishings and maintenance were more than poor and would never pass a 5-star grading up to the standard of other English or European hotels.
I heartedly warn anyone who is considering going to stay at this hotel.

Our big mistake, we should have looked up the Imperial Garoupe on Trip Advisor before we booked! Not too many nice things to say about this place, besides that it is a pretty property. Guess there is a reason they want all their money up front....who would stay? We stayed 5 days, and while the grounds are lovely and well tended, guests are not so much. Some of the staff were nice and really tried, but others seem to have the same mentality as the owner/manager who has missed the plot: the art of hospitality!
Breakfast was a "buffet" consisting of a few pastries, some very boring fruit salad and a few yogurts. (Coffee was great, I'll give them that!) Lunch by the beach not so bad. Dinner was inedible, thus not a suprise that nobody seems to be at dinner at the hotel! All in all not a great experience and very overpriced. Hardly a 5 star experience: the rooms are dingy and old, the beds are from another century (with only 2 flat, measly pillows provided), and the service leaves alot to be desired. Its a shame, such a beautiful part of the world, a great location and a pretty setting. They need to take stock and go back to the drawing board I'm afraid.....I do not recommend this hotel.

We went to this hotel as it was part of the Relais and Châteaux chain (which is meant to represent great food and hospitality). It is abysmal. From the moment we arrived, we were unwelcomed. There are rules for everything. The owner walks around intimidating his staff and even attacks guests. His staff tries to tell all guests what they can do and what they cant. It is an over priced Fawlty Towers, but without an once a humour. Rather one feels uncomfortable everywhere in the hotel (interesting that in the week we were there, there was never a single person in the bar and that’s during July in Antibes!)

The rooms are old and shabby. The food is inedible. The grounds are impeccable,, as that’s what they spend their time focused on. This is truly a mediocre camp at best. It has no resemblance, what so ever, to any five star (maybe even three star) hotel you will ever stay in… anywhere in the world.