Reception, Nicolas and colleages friendly, spoke fairly good english, but ok as I speak fluent french, Room dated but spotlesssly clean except for water stains in ceiling (under roof) corridors peeling wallpaper. Would have been acceptable but for the rudest frenchman I have met in 40 years of travelling in france on duty in the breakfast room. I actually went to reception for hot water for my tea. This guy was so rude when I complained about dirty tablecloths, lipstick on orange juice glass, tepid vacuum flask coffee. Location was good, but for fact had pre-paid for 3 nights would have left. When I complained at reception they said we know he's a problem, but impossible to sack antone in france.
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Excelsior Hotel: Traveller Reviews
83, boulevard de la Grotte, 65100 Lourdes, France
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London, United Kingdom
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“ok but not ok”
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Stayed September 2010, travelled as a couple
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Barcelona, Spain
Senior Contributor
“Great location, poor condition of property”
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people found this review helpful
Rated as 3 stars, its 1.5 to 2 stars at best (on a good day). Great location and very courteous front desk staff. However the rooms leave much to be desired. Very stuffy, and cramped. Dated everything, Beds old and uncomfortable, 13 inch color TV in the room. Bathrooms were basic, old fixtures and not in the best sanitary conditions. Our room did not have AC. The breakfast is extremely simple, bread, ham, yogurt, coffee, tea, and corn flakes, thats it. I´ll definately stay somewhere else the next time.
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Stayed October 2009, travelled with family
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Travellers are raving about these Lourdes hotels
Madrid, Spain
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“ESTANCIA AGRADABLE”
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Stayed May 2012, travelled with family
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A Venere.com Traveller
nullnullUSA
“Dal prezzo prepagato sembrava...”
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Stayed May 2012
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Santander, Spain
Senior Reviewer
“Muyyyyyyyyyyyy viejo.”
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Stayed July 2011, travelled as a couple
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Additional Information about Excelsior Hotel
83, boulevard de la Grotte, 65100 Lourdes, France
Price range (per night):*
73 AUD - 125 AUD
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3.5 out of 5, 90 reviewsLast reviewed 22 May 2012
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