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Excelsior Hotel: Traveller Reviews

3.0 of 5
83, boulevard de la Grotte, 65100 Lourdes, France
Hotel amenities
Excelsior Hotel
Ranked #95 of 184 hotels in Lourdes
3.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    4
    4
    2
    2
    3
Date Rating
Stockholm, Sweden
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Good location; dated but comfortable and spacious”
4 of 5 stars Reviewed 13 August 2011
1
person found this review helpful

The Excelsior Hotel is an old hotel really just steps away from the entrance to the area of the cathedral and grotto. The front desk staff were all very pleasant and kind and spoke good English. Our double room was dated but it was clean and comfortable and very very spacious, especially by French standards. We also had a very nice view from our window. The TV wasn't the newest but we had CNN International, so no complaints! Free wifi available in the lobby.

Would stay again if I'm ever in Lourdes again. Not a bad deal for 50 euros in July.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask melanieinsthlm about Excelsior Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“ok but not ok”
2 of 5 stars Reviewed 9 October 2010

Reception, Nicolas and colleages friendly, spoke fairly good english, but ok as I speak fluent french, Room dated but spotlesssly clean except for water stains in ceiling (under roof) corridors peeling wallpaper. Would have been acceptable but for the rudest frenchman I have met in 40 years of travelling in france on duty in the breakfast room. I actually went to reception for hot water for my tea. This guy was so rude when I complained about dirty tablecloths, lipstick on orange juice glass, tepid vacuum flask coffee. Location was good, but for fact had pre-paid for 3 nights would have left. When I complained at reception they said we know he's a problem, but impossible to sack antone in france.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask berniebaeten about Excelsior Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Barcelona, Spain
Senior Contributor
37 reviews 37 reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
“Great location, poor condition of property”
1 of 5 stars Reviewed 26 October 2009
2
people found this review helpful

Rated as 3 stars, its 1.5 to 2 stars at best (on a good day). Great location and very courteous front desk staff. However the rooms leave much to be desired. Very stuffy, and cramped. Dated everything, Beds old and uncomfortable, 13 inch color TV in the room. Bathrooms were basic, old fixtures and not in the best sanitary conditions. Our room did not have AC. The breakfast is extremely simple, bread, ham, yogurt, coffee, tea, and corn flakes, thats it. I´ll definately stay somewhere else the next time.

  • Stayed October 2009, travelled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BarcelonaRick about Excelsior Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“ESTANCIA AGRADABLE”
4 of 5 stars Reviewed 16 May 2012
Google Translation

  • Stayed May 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ana470 about Excelsior Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A Venere.com Traveller
nullnullUSA
“Dal prezzo prepagato sembrava...”
1 of 5 stars Reviewed 20 September 2011
1
person found this review helpful
Google Translation

  • Stayed May 2012
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners. Read more Hide

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Additional Information about Excelsior Hotel

83, boulevard de la Grotte, 65100 Lourdes, France
Price range (per night):* 73 AUD - 125 AUD

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