All staff were friendly and courteous (especially the knowledgeable and enthusiastic waiter). The reception, restaurant and communal areas were good, but the rooms were incredibly basic. The hotel is undergoing refurbishment so it's a quite messy and noisy with decorators working throughout. The breakfast was average, no-one to restock items that had run out. There was no hot water for 24 hours, which was poor and no explanation or apology given. Good location, but I'm sure you can find better and cheaper in Le Puy.
