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Ace Hotel Clermont Ferrand Chu Estaing: Traveller Reviews

61 Rue Du Ressort, 63100 Clermont-Ferrand, France
Hotel amenities
Ace Hotel Clermont Ferrand Chu Estaing
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    18
    28
    1
    1
    2
Date Rating
Vaucresson, France
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“A very good hotel, very convenient for visiting Clermont-Ferrand.”
4 of 5 stars Reviewed 21 November 2011

We spent one night last week in this hotel and were far from disappointed by our choice.It is very clean ,quiet ,comfortable the rooms are a fair size,the location quite convenient if you drive there as it is quite close to the main roads and you do not have to get lost in the city centre to reach it.There is an ample ,closed car park and I think you even have easy access to the tram if you do not wish to take your car to go to the different places.Otherwise in Clermont you have lots of car parks.The breakfast at 8 euros may seem a bit expensive for what it provides but on the whole with the price of the room I think it is really good value for money and should I need to come back to Clermont I will definitely stay there again.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mersea Island, England
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Clean and Quiet Hotel”
4 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

We stayed here in August. The hotel is easy to find in a quiet neighbourhood. Its about a five minute walk to the tram stop which will take you into the city centre. The room was lovely and clean as was the bathroom. The receptionist spoke good English and was very helpful. A couple of small niggles; The breakfast in our opinion was not worth 8 euros per person. There was no Scrambled egg left when we went down at 8.30am and only one piece of ham. This left croissants, breadstick a couple of set yoghurt and what looked like tinned fruit. For what amounted to 24 euros for 3 of us it would have been cheaper to find a bakery and buy our own (after all how many croissants can you eat?). The only other thing was that the beds only had one small flat pillow each. Luckily we had a couple of our own in the car and my husband folded a bath towel to put under his hotel pillow. Apart from these small niggles the hotel was very good and we would defiantly stay again. The one thing I like in a hotel is cleanliness and this hotel was very very clean. The bathroom had a well positioned hair dryer and soap and shower gel were provided. The car park was secure and the tram was cheap and easy to use.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“TWO HOURS IN HELL !!”
1 of 5 stars Reviewed 17 September 2011
1
person found this review helpful

This hotel seemed new and adequate. But it is far from the city center in a sterile neighborhood, maybe better if driving a car. The reception lady was new, totally clueless and incompetent. She caused me much unnecessary distress and inconvenience. For example, I asked her for two things upon checking in: wifi instructions and location of a grocery store. She insisted that I bring my things to my room and come back for this information. This even though I was the only person at reception. When I came back, there were eight people in line checking in. , The “free wi-fi” couldn’t be made to work at all. So I checked out immediately and got a cash refund for my three prepaid nights. I would NEVER go back.

Room Tip: I really can't comment because I was only there for two misereable hours. I will give them cred...
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  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Service
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manchester
1 review
2 helpful votes 2 helpful votes
“Fantastic quality for bargain price”
5 of 5 stars Reviewed 29 August 2011
2
people found this review helpful

We stayed here as a half way stop on our holidays. The room was very good. Very clean, beds comfy and staff very friendly and helpful. Much better quality than other similar hotel chains.
We found it ok to find, we followed signs for the hospital, it is directly opposite. Large secure car park. Would definitely reccomond this hotel for quality and price.
Paula, Manchester

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Senior Contributor
31 reviews 31 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Excellent base for the area”
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

This is an excellent basic hotel with very friendly, helpful staff; comfortable clean beds; creditable breakfasts; enjoyable showers in lovely clean bathroom; and safe parking. The air-conditioning was an absolute delight in the August heat and helped us keep going through a very busy five days!! No tea/coffee in room, but machine available in reception.

The Euronews chanel on the television is multi-lingual - just scroll through to choose language using button on top-right of TV control.

I do not know if we were just lucky - the hotel seemed busy over the weekend (judging by the number of cars in the carpark) (primarily with families), but the breakfast-room was ample, and the hotel was restful and quiet.

It is on the airport side of town, and we found it very easily using Google directions. It was also well-placed for driving out of town to the Puy de Dome area, where local people could not have been kinder in helping us find our way when out driving - spontaneously offering help when we looked lost, and in one case - quite literally driving out-of-his-way to guide us.

If you are young/fit then the tourist area of Clermont Ferrand is walkable, but as a family including two 60+ adults we chose to drive - easy parking at reasonable rates - the "under-ground" multi-storey is well placed.

If ever visiting this area again, we would definitely use this hotel as a base or in transit.

Room Tip: We had three rooms on the first floor - all were fine.
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Ace Hotel Clermont Ferrand Chu Estaing

61 Rue Du Ressort, 63100 Clermont-Ferrand, France
Price range (per night):* 70 AUD - 85 AUD

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