When we travell in USA,Canada we usually stay in Best Western.They are nice chain of hotels.It's why without any hesitation we booked a room at Best Western in St.Jean-de-Luz.Such a disapointment!We were cheated right away.We book a room with breakfast for $ 87,but were offered the room for $ 100 with no breakfast!We are planning to stay there for 10 days,but we left as soon as we found another hotel.
The way we were treated left a "bad taste in our mouth".On a top of it some of our stuff went missing from the fridge.Employees have a very cheap attitude.Our holidays were almost spoiled.
We moved to " LES GOELANDS".The difference like day and night in everything and we stay there for 10 days.We think
this is the best Hotel in the St.Jean-De -Luz. We were treated like part of the family.By the way,at this hotel every third night is free.

We stayed here for 1 night in July. Bedroom was pleasantly decorated but small, however I was expecting this from reading previous reviews. Good air conditioning. Hotel Colbert is an easy walk to the harbour and town, the station is opposite the hotel but no noise disturbance.Did not take breakfast as it seemed pricey, we ate at a cafe/bar near to the market place which was more interesting as we could view the locals coming and going. St Jean de Luz is no longer a "fishing village" it is much more commercial and was extremely busy in July. Lovely beach, nice shops, expensive. We had dinner at La Taverne Basque in the main restaurant row which was very good. Biarritz is much bigger but looked worth a stay next time. A bit like a mini Nice/South of France.

Just returned from a weeks stay in the Hotel Colbert. Well situated opposite the station and bus station but noise level quite unobtrusive due to double glazing. The fishing port was just round the corner. Modern air conditioning unit - a bit like being on the flight deck of the starship Enterprise with flashing lights and electronic noises when first turned on - but very efficient and welcome when the temperatures outside are high. Tea and coffee making tray was provided on request. Yes the room was not over large but everything was there, it was very clean and the staff were very pleasant and friendly. The continental breakfast was a bit pricey but plentiful. All in all a very pleasant stay.

I spent a weekend with my partner at this hotel, and it was a good experience. The hotel is not very impressive, as it is small, but the location is great and the employees are nice. The breakfast is quite good, it is a continental buffet very well presented. The only bad thing was the room, as it was very little, but anyway it had everything we needed.