We stayed two nights in this completely renovated hotel. The staff was very nice, but whoever did the redesign cared more about style than function. For example, the storage space in the rooms is largely hidden by the sleek lines, and quite hard to open due to the lack of handles. Similarly, the shower doors are very sleek, but lack handles to close them from the inside.
I'm sure some people like the contemporary styling, but I found it mostly charm-less (IMHO).
The shopping center across the street is brutish and ugly. And don't even think about trying to drive in Bordeaux with a car, the traffic flow is permantely bollixed.
The location is close to the center, but not as close as most of the other hotels, and certainly not close if it is raining (which I'm told it does frequently here).
We stayed here as part of a packaged tour, so we don't know what we paid. But I'd be unhappy paying anything close to the rack rates displayed at the screen near the entryway.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 November 2011
Dear Sir,
First and foremost we would like to thank you for your time writing a message on Trip Advisor.
The Hotel Burdigala was entirely renovated this summer, not only the rooms and suite but also the bar and restaurant. The designer thought of a sober and elegant atmosphere in the whole hotel. Yours remarks are sensible and smart and we all agreed that some equipments need amelioration ; we actually thinking of some lay out specially in the duplex. The storage will be soon equipped with handles.
The Hotel Burdigala is situated a stone thrown from the city center (5mn by walk) and it is true that driving is a city that you do not know, is not that easy.
Finally, the south west of France is well known for its tempered climate and luckily it rains sometimes. We propose nice umbrellas when the weather is unpredictable.
We do really care about our clients and are attentive to offer a guest–minded service. Your remarks will surely help us in providing a pleasant and comfortable stay.
We stay at your disposal should you need to.
We remain with all our best regards,
Thierry Gaillac
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
