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DoubleTree by Hilton Manchester Piccadilly: Traveller Reviews

4.0 of 5
1 Piccadilly Place, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
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DoubleTree by Hilton Manchester Piccadilly
Ranked #7 of 121 hotels in Manchester
4.5 of 5 stars 1022 Reviews
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1,022 reviews from our community

What travellers say about this hotel
  • City Inn(111)
  • Very good(47)
  • Train station(45)
  • Free internet(27)
  • Great location(26)
  • Car park(21)
  • Room service(19)
  • Friendly and helpful(18)
  • Would definitely stay(13)
  • IMAC entertainment system(7)
Traveller rating
    591
    328
    77
    18
    8
Only show reviews for Family (55) | Couples (484) | Business (214)
Date Rating
Haywards Heath
Top Contributor
79 reviews 79 reviews
Reviews in 53 cities Reviews in 53 cities
56 helpful votes 56 helpful votes
“Very nice hotel - still with an 'indie' feel”
4 of 5 stars Reviewed 9 February 2012

This property is one of the former Mint Hotels, recently acquired by the Hilton group. In fact there was still a sign outside saying "Mint Hotel" and inside, whilst slowly being turned into a Doubletree, the hotel retains the funky indie feel that Mint hotels were known for.

Check in was quick and efficient, and I was upgraded to a suite on a high floor, with great views of the city. There was a nice fruit bowl in the room and a bar of posh chocolate. The room was spacious, clean and both rooms had independent temperature controls.

The bathroom was spotless, and towels were obviously quite new. Toiletries supplied were good quality, from the White Company, and there were plenty of bars of soap etc. There was a seperate shower cubicle for those who prefer to shower, and a deep bath for those like me who prefer a soak.

The funkiness extended to having 2 iMacs, one in each room in the suite. This took some getting used to, as the TV and radio was also accessed via the iMac. The unit in the bedroom worked well, but the unit in the living room was a little temperamental with the thing being unresponsive to the remote. Sometimes hotels try to be a bit too flash and I felt this was one such case.

I slept well, and breakfast was in the hotels sizeable cafe. It was mix of a buffet for cold items, and cooked to order hot items. The breakfast tasted good and the cooked to order hot food looked and tasted fresh.

Location wise, the hotel is in a prime location. Walking distance to the Arndale and tram and bus terminii, the hotel is directly opposite Piccadilly station making a good choice for late arrivals. I'd heartily recommend, and will be back. I usually stay at the airport for work, but given there are frequent trains from Piccadilly, I may base myself here next time.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask wildthing271 about DoubleTree by Hilton Manchester Piccadilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review
11 February 2012
Thank you for sharing such fantastic feedback with Tripadvisor.

Your review is inspiring to share with the team, and to learn that we impressed you so much is great! We all genuinely hope we have the opportunity to welcome you back to DoubleTree by Hilton Manchester - Piccadilly again very soon.

Very best wishes from the entire team,

Jack
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london
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Handy location, great service”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Right opposite Piccadilly station, with nearby car parking, this is a well presented hotel with outstanding service.

Lots of attention to detail - from the hot baked cookie at check in to the phone call to your room to check all is ok.

Fresh, comfortable and a surprisingly pleasant well priced city centre hotel. Will definitely come again.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mmoriarty63 about DoubleTree by Hilton Manchester Piccadilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review
8 February 2012
Dear Guest,

Such a fantastic review to read and share with the team is inspiring, a genuine thank you from us all. I am so glad we were able to make you feel so welcome and comfortable.

As always we are on hand literally 24/7 to respond and react to feedback from our Guests and we wait anxiously to learn of ideas or suggestions which may further ehance the DoubleTree by Hilton Manchester experience, Jack.Appleton@hilton.com.

Best wishes, and we all look forward to welcoming you back to the hotel.

Jack
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London, England
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
74 helpful votes 74 helpful votes
“A crisp business hotel, handily located”
4 of 5 stars Reviewed 6 February 2012

An excellent deal (booking.com) led me for the second time in two months to a DoubleTree. Felt the formula worked better in this businesslike setting, just across the road from Piccadilly Station, than it had at the Cambridge property. Understated going-on bare, this is a no-nonsense but comfortable setting for the business or leisure visitor, and surprisingly quiet, given the location. Fast wi-fi – no nonsense about logging on – and an excellent gym too.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Acer sed justus about DoubleTree by Hilton Manchester Piccadilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review
8 February 2012
Thank you for such a great review.

Your feedback and comments are extremely important - a recent upgrade of both our wired and wireless broadband networks were a result of direct customer feedback. I'm glad this benefit features in a lot of our reviews.

I do hope we have the opportunity to welcome you back to DoubleTree by Hilton.

Kind regards,

Jack
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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Lovely staff, great location and fairly priced. Value for money”
4 of 5 stars Reviewed 6 February 2012

Stayed at this hotel last week following a concert at the MEN. Hotel was welcoming, warm, extremely clean and comfortable. It's location is good too, near enough to walk to the centre of Manchester. We received a discount towards our parking costs too. Altogether a great near ceity centre hotel.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask longreach59 about DoubleTree by Hilton Manchester Piccadilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review
8 February 2012
Dear Longreach59,

Thank you for sharing such a great review and feedback with the Tripadvisor Community.

It is fantastic to be able to share with the team such great comments, we all genuinely hope we have the opportunity to welcome you back to DoubleTree by Hilton.

Kind regards,

Jack
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uk
Senior Contributor
36 reviews 36 reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
“Just as good as it was.”
5 of 5 stars Reviewed 5 February 2012

My wife and I were very regular weekend guests at the Mint hotel, and were a little concerned when it re-branded as a Double Tree.
Initially not helped by what I consider a poor Hilton / Double Tree website that is far harder to navigate than the old Mint site. For the first time I found the rooms cheaper on Expedia rather than their own web site.
When we arrived over this last weekend, we were met with warm cookies (very nice) and the normal very warm staff welcome.
The staff at this hotel are truly excellent, friendly, talkative, and always very willing to help.
The interior hasn't changed, the rooms are the same with the same toiletries, mac computers and the rest.
We like the flower displays in the lobby and dining areas. The bright clean image remains. The Piccadilly Lounge is as good as ever. It's always a nice place to go for a drink. I hope they don't change what we think is a very winning formula.
The only difference we noted (other than the cookies) was unfortunately they've removed the table linen (which was always a nice touch) from the breakfast table.
I hope over the long term the re-branding doesn't involve too many corporate changes or an excessive price hike.
We still give this Hotel an 11/10, we hope you enjoy it too.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by calipaul for Manchester
Ask calipaul about DoubleTree by Hilton Manchester Piccadilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JackAppleton, Guest Relations Manager at DoubleTree by Hilton Manchester Piccadilly, responded to this review
6 February 2012
Dear Calipaul,

Thank you so much for sharing such a fantastic review of the hotel. It is genuinely inspiring for the team to read such comments - I will be sure to share with them directly.

I would be delighted if you could contact me next time you plan to stay at the hotel. I would like to assist with the arrangements, Jack.Appleton@hilton.com.

Best wishes,

Jack
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Additional Information about DoubleTree by Hilton Manchester Piccadilly

  • City Hotel Manchester
  • Manchester City Hotel
  • City Inn Manchester
Address: 1 Piccadilly Place, Manchester M1 3DG, England (Formerly Mint Hotel Manchester)
Price range (per night):* 128 AUD - 252 AUD

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