friendly reception, nice room (if a little dark) excellent bathroom with a bath the size of a swimming pool. Nice touches like the welcome tray with biscuits and fresh milk. The location is fantastic, only 2mins from Picadilly. Breakfast was good, I liked the vegetarian sausage option, which you dont see often. Room service was prompt and a nice varied menu, at reasonable prices. The only downside during my stay was the noise from the floor above. The walls were thick, but between floors was only floorboards so I could hear the guy above pacing around until 2am, and doing plenty of other things besides. As a result I hardly slept the 2 nights I was there. They really need to address this problem.
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