We arrived at Slyne Lodge for a one night's stay because we were attending an event in Lancaster. The location, just 2 miles outside the city, was good and we thought would provide a quieter stay than right in the city centre on a Saturday night. Check in was good and we were even taken to our rooms personally, the room was surprisingly spacious, well equipped and had a smart bathroom, it was clean and warm on a cold November evening. Our group had booked a meal in the restaurant and the managment had agreed to us ordering from the cheaper lunch menu as we had to get away early. The food was plentiful and well cooked and excellent value for £5.95 per head. We left for our event very satisfied. We returned at 3:45am and settled down for a good night's sleep. However at 4:15am the loudest fire alarm I have ever heard went off and we all sprang our of bed and gathered in the court yard outside the rooms in the howling wind and rain, bewildered and expecting a member of staff to direct us. The pub was in total darkness, but the alarm was going off in there too. I ran back into my room and grabbed my mobile and checked for an emergency out of hours number in my room realising there was no-one on site. Nothing, no instructions, nothing. I had no choice but to call the Fire Brigade, who also involved the Police, and we and other guests, including small children, had to sit in our cars for about 11/2 hours until the fire brigade were sure the building was not on fire. They left and we had the ear piercing alarm ringing until the breakfast staff arrived at 8:15am. By this time we were cold, exhausted and in need of food, to be fair we were given breakfast by an apologetic member of staff and he sent for the Manager. The Manager arrived about 2 hours later and was apologetic and did not charge us for the rooms or breakfast. This was a disaster waiting to happen, there should be someone on hand in just such an emergency with a roll call of guests because we had no idea whether all the rooms were booked out so fire men had to take ladders and climb up to the upper floor and look through windows. We all accept that these things happen, but there should be a procedure in place. It's a shame because for what they charge Slyne Lodge is good value for money, but because of this disaterous experience none of my party would risk staying here again.
Room Tip: make sure you check your room for information of how to contact a duty manager before the pub closes...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC