rooms downstairs are cold and noisey they overlook a small car park on a busy main road especially when local football is on and the back entrance can only be described as a alleyway which you would have to crawl through rather than stand without hitting your head on something

I've stopped here several times over the last four years, The service has always been good and it has even improved, This trip was 28 Nov to 01 Dec and I was in room 158 very pleasent, Pam in the Breakfast lounge always has a smile and is excellent in her attention, Good Rates, the parking can be tight, especially if a large white van parks in the rear car park,Good links to Railway and Buses, 5 mins walk to shops, easy road link, Back Next week,

Firstly, to keep your expectations real, this hotel is very dated in appearance and decor. However the rooms are very comfortable and clean. The service is the best I've experience (although this probably says as much about the service you generally get). All the staff were very welcoming and extremely helpful. It's one big downfall was the shower. The water coming from the taps would be gussing and perfect temperature but once it went through the shower it became a dribble and the temperature was random and fluctuating! I ended up putting my head under the bath taps. I really vaue a good shower so if you're a bath person this hotel would be great.

Let's go for the good stuff first: Super staff, very friendly & helpful, good parking tucked away and reasonably secure, nice bar/lounge area, very comfy beds and especially superb pillows. Warm clean room, ditto bathroom & unusually huge towels and overall good location.

The not so good stuff: Very creaky floors & thin walls - woken by much stomping about and the delight of the sounds of our neigbour burping, farting and going to the toilet at 5am! I booked a suite expecting a separate sitting area/room but was just a sofa a small table in the one room. Very dated presentation especially with regard to bathroom & TV - very limited channels, not even full freeview and I had to make some technical adjustments to the TV to make it audio/visual acceptable. The hotels IP address was blocked by one spam agency which meant I couldn't use their wifi to send emails. The food was OK but I ordered one nasi goreng which was as far from indonesia as ummm well, Watford and had to complain about that. No shampoo/conditioner provided in the bathroom which would have been useful and to be fair, expected these days.

Overall, yes I would stay here again because the staff do make you feel very comfortable and welcome - I was travelling with my young son and it worked for us but I would totally recommend ear plugs or sleeping pills for a good nights rest. Stick to the basics on the menu (my son had ham, egg, chips & onion rings which were absolutely fine).