Stayed on a Saturday evening. Two rooms. We were visiting Swindon to see relatives. This was the only Hotel I could find that accepted dogs and got a great non refundable rate on Booking.com including breakfast. I rang to ensure the pool was open and to enquire about a cot as the booking confirmation said none were provided. The hotel confirmed a cot would be supplied at an additional fee of £10, which they never charged. (Hope the Manager is not reading this!!) They also state that only guests 18 and over can use the leisure facilities but we went to the pool anyway with our 1 year old granddaughter and discovered on weekends between 2 and 5 kids are allowed. We also went the following morning at 8 am and no one complained.

As it is primarily a business hotel I was concerned what food would be available in the evening as other reviews complained about a limited choice. I don’t know if we were lucky but the hotel was fairly busy, and also a wedding reception was on, so a full autumn/winter menu was offered.

Our thoughts:

ROOMS – Clean, modern and offering all you would need for a stop over except for the size of the bed. Should have asked for a twin as the double was a small queen.

FOOD – Dinner was pleasant with an adequate choice. Had to have the Confit Duck leg taken off the bill as chef had tried to short cut the confit process and it was not tender enough. Sea Bream on Parsnip puree was lovely as were all the starters. Not a great Sticky Toffee pud. Far too large and not enough sauce. All round a good evening.

Breakfast was a disaster. Everyone arrived around 9 and descended on the buffet like a swarm of locusts picking it clean as was their right. Unfortunately no one had told the chef it was going to be busy and it took 30 minutes to get replenishments out. And even then not everything was replaced. The restaurant has two buffet lanes but only one was in use, which was inexcusable with a full restaurant. What should have been a pleasant start to a Sunday morning turned into a frustrating episode with guests frantically pouncing on anything that came out of the kitchen just to get some food even if they really wanted it or not. Also only one very tired toast machine that took three goes to get anything more than warm bread. A definite case of poor management bearing in mind the hotel knew how many residents they had.

STAFF – No complaints. Everyone I met was pleasant and efficient (breakfast aside) and the dogs were welcomed with a smile, which was nice as often you are made to feel uncomfortable. Only small matter was they had not deducted my returned duck from the bill though it was quickly rectified.

On the whole we enjoyed our stay and we will return.

I spent 2 days I n this hotel for a corporate event. The hotel was fully booked and as I was one of the last ones of my group to arrive I was upgraded with an executive room. The hotel is in a lovely setting outside Swindon. The conference service are excellent, meals were included so I cannot comment on prices. My room has a courtesy bottle of wine and chocolates.
The room has a desk with free wifi connection and the car park is also free. Unfortunately my room was by the car park and therefore a bit noisy with car coming in and out.

All in all was a lovely stay and one of the best conference centres in the south.

After having a good stay whilst attending a function at the hotel earlier this year we were invited to another function here and decided to once again stay overnight. The room rate wasn't quite as good as last time but still represented excellent value for money.

As before, the check in experience was pleasant and efficient and we found our room to be of similar design to last time - in fact, on entering the room we spent a few moments wondering whether we had the exact same room as last time until we finally realised that the view from the window was different!!

The room was of perfectly adequate size and of a good standard of cleanliness - maybe not quite as prestine as it was last time but certainly nothing to worry about. We didn't spend a lot of time in the room but I did notice that the selection of TV channels is still quite limited.

We slept extremely well after the function ended and enjoyed a delicious buffet breakfast before leaving the next morning.

Overall, another good experience at the Alexandra House and I'm sure we'll be back again at some point in the future.

I managed to stay at this hotel overnight, after a last minute cancellation. However, this hotel was fully booked weeks ahead of my trip.

I was in Wroughton for a week long training course. I do think that staying in the hotel without going out of the complex would have severely bored me, eating, sleeping and living in the same place.

During my 1 night stay, I could state that this is an excellent hotel with fantastic modern facilities. It felt cramped after my stay at another local hotel. However, there was a enough room for a double bed, desk, wardrobe and a side table with chair. The bed had clean sheets with a fluffy duvet. The common areas were always clean and there was also coffee points around the building.

Some minor observations:
- The room felt cold though.
- I'm not sure the cleaners check the recycling towel policy, as I had arrived with a dirty towel in my room, hanging for re-use. I don't think that's how the towel re-use policy works!

This is located in Wroughton, within a conference center. Their conference service was excellent, with meeting rooms cleaned and refreshed regularly.