Spent a night here with 2 girlfriends and our experience, from start to finish, was a series of blunders - not what you expect from a 5 star hotel. The staff are generally friendly and the decor of the rooms and public areas are stylish (although the "industrial estate"-look of the surrounding area is a lot to be desired) which you'd think would bode well for your stay. We had booked 2 rooms for the 3 of us and after checking in at separate times, we found we were all in 3 different rooms! Then we went for dinner at the restaurant in the hotel and this was where it got interesting..... The list of gaffes ranged from our bottle of bubbly being left on the table next to us without us knowing, to our waiter insisting that we sample one of their new bottles of rose wine (which wasn't great, by the way). There were several other "incidents" in between, believe me. Then there were other issues during breakfast the next morning which included a dirty milk jug and dreadful coffee. If only 1 or 2 of the problems occurred, it might not have been a dealbreaker. But when there are so many mistakes, it makes the whole experience not one you want to repeat.
- Also Known As:
- g Hotel Galway
- g Hotel
- Galway g Hotel
- Official Description (provided by the hotel):
- The five-star g Hotel is perfectly situated to discover Galway City and the West of Ireland. Designed by renowned milliner, Philip Treacy, the g offers restful guestrooms, a luxury spa designed by ESPA, delectable dining options, state of the art conference facilities and a bespoke wedding venue.Exclusive 5-star hotel - Located in Galway City centre - Design by milliner Philip Treacy - 101 luxurious guestrooms - Five-star service - Opulent spa designed by ESPA - Cocktail bar & signature lounges - Award winning restaurant - Conferences for 120 delegates - Bespoke wedding venue. Selected as an AA 5-star Hotel and awarded 2 AA Rosettes for Culinary Excellence 2012/2013. ... more less
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