“Small Portions,Over Priced Menu and when gave constructive criticism was set upon”
Decided to re-visit to find out what the new resaturant was like.I did check previous reviews but always like to make my own mind up,so not relying on either the bad or good reviews i did decide to go along and judge for myself.On entering there was a very slight damp smell but due to the building being closed for a long time and only recently opened I did think this wasnt to bad.I was asked to pick any table I wanted and was given the menu's quickly.(I was on a lunch hour so was happy if this was how quick it was going to be)..Very quiet for a Friday 1.15pm lunch hour but put that down to the place only recently being opened.When I looked at the menu my 1st initial reaction was quite expensive,however if the food was of good quality and plentiful this wasnt an issue.I chose the fish n chips £9.95(for my companion who hadnt yet arrived) and a pork salad £8.95..I did feel i had to wait a substanial amount of time given that it was almost empty but as it was freshly prepared I over looked this.However,when the meals came i was bitterly dissapointed.Value for money it was not!!! One piece of fish and not a lot of chips...The salad was what it said on the tin...a salad but at almost £9.00 I did expect more.As I eat out at least 3-4 times a week I do have a lot of experiences to compare upon..When asked by the waiter was everything okay I did voice my opinion on how small the portions were to the cost..I gave an example of getting more on the plate for half the price at the local Brewers fayre...To which he became very aggressive and started to argue with me saying he worked in the brewers fayre and that the fish wasnt the same as what was served at the hideaway...(I had only used this as an example but i could have chosen to compare with another 5/6 restaurants in the area)... I was deeply embarrased and was quite shocked at his response.he argued with me for over 2mins,which in a quiet almost empty restaurant it did seem to go on and on....i told him he asked for my opinion and that there was no need to argue with me when I gave him an answer he didnt like, he responded by saying I only work here I will tell the owner...The owner did pass 3 or 4 times after this and only approached the table to ask was the plates finished.When my companion asked if he was the owner,he did say yes.She told him how unprofessional his staff memeber had been, but to be honest he was just as bad..He did not take the criticism well..pointed out it was fresh fish which i replied i'd hope it was, considering the price...argued that we were the only people to say it was not "value for money" and spoke over us.Was not happy" I didnt like the food".....this was never the case.i only said the cost for what was put down in front of me was not good..nothing about the taste,that by the way, was very mediocre....I found him to be very rude and again was very embarrassed.I am just glad the restaurant wasnt busy>i quickly stood up,asked for the bill and will never return again as long as it is under such a narrow minded owner..If he does not do something either with the portion size or cost the restaurant will soon close again..Not a good experience for a nice lunch out with my mother...I am so upset and will pass on my views to friends and family....If you want a good experience,value for money and nice food...DONT GO HERE...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC