We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Garden House Hotel: Traveller Reviews

Sarkfoot Road, Gretna Green G16 5EP, Scotland
Hotel amenities
Garden House Hotel
Ranked #7 of 8 hotels in Gretna Green
3.5 of 5 stars 56 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

56 reviews from our community

    Trip type
Traveller rating
    20
    15
    6
    3
    12
Date Rating
Hull, Yorkshire, England
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Don't believe their website”
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

The hotel was badly in need of refurbishing. It is in administratiion and it shows. The Sark Leisure club was closed for "health and safety reasons"! The lift was out of order and the decor tatty. Lots of minor faults which need attention (eg the jacuzzi facility in our room did not work). However the staff were the best we've ever seen and were very helpful. Amazing considering the circumstances. The food in the restaurant was reasonable but not outstanding. All in all I could not recommend it to anyone.

Room Tip: Go to another hotel.
See more room tips
  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kenneth T about Garden House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Gutted”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We were married here in 2000 and have returned many times.The hotel owner/manager was a real gentleman always remembered us and at dinner often gave us a free bottle of champagne.In the days of premier inn dominance this was always a more personable place to stay.I wish the owner all the best in his future really one of life's good guys.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Rexylad1 about Garden House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Not as advertised and under administration”
2 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

Although this hotel does have good sized rooms and beds, the decor facilities and services are not up to scratch. The bedding, furniture and carpets are tired and threadbare. The swimming pool which we were looking forward to using is no longer open and the staff are although friendly poorly trained. We complained at the end of our stay and were informed that the hotel was under administration.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask alankillen about Garden House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gretna Green hotels

Alexander House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1217609?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Surrone House
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1139207?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Gretna Chase Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d656281?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Graham Arms Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d251770?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Anvil View Guest House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1194298?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cheddleton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Emphasis is on weddings”
1 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Read the reviews - probably great for fat weddings but if you are planning to use this hotel as a motorway break - bring your own food. The place was deserted - we were upgraded to bridal suit - no complaints about the room and staff tried hard but the food was awful. Big empty room - no atmosphere - felt like we were eating in a warehouse. Happily Cameron House on Loch Lomond restored our faith in Scottish hospitality.

Room Tip: Ask for bridal suite
See more room tips
  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Michael O about Garden House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
1 review
“Our wedding 14 sept 2011”
1 of 5 stars Reviewed 10 October 2011

thanks to the garden house hotel we had the wedding from hell. a week before we were due to stay we were told that the leisure club and pool were shut down. so not giving us time to find any where else. the room we stayed in was dirty, their was ciggeret burnes on the basen in the bath room and the curtain pool was hanging off at the window also no remote control for the television. the food was terrible it was so bad we smuggled a pizza in the night before our wedding. eg i asked for the cheese board it was the smallest three peaces of cheese i had ever seen served with sweet meal biscuets. we didnt get married at the hotel but on return of our wedding night, the hotel caught on fire and we spent three hours in the car park eventuly we arranged our own accomadation at a near by travel type lodge. when we whent back the next day, the manager Jonathon refunded our money, but their was no appology and he was very un sympathetic so we cut our honey moon short. im looking at other channels to go through now as i feel we are owed some sort of compensation or the very least a written appology. im still getting over the upset but i will take things further. please if you are planning your wedding their go and stay for a night their first.

Room Tip: please if you are not happy from first impressions, go somewhere else. also i dont eat meet and thei...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask joanne h about Garden House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Garden House Hotel also viewed

The Gables Hotel
4.5 of 5 stars 161 Reviews
Gretna Green, Dumfries and Galloway
Show Prices ABS:HotelCheckRates-d501644?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Smiths at Gretna Green Hotel
4 of 5 stars 269 Reviews
Gretna Green, Dumfries and Galloway
Show Prices ABS:HotelCheckRates-d601685?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Solway Lodge Hotel
4 of 5 stars 50 Reviews
Gretna Green, Dumfries and Galloway
Show Prices ABS:HotelCheckRates-d1055799?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 8 hotels in Gretna Green, ranked by popularity »

Been to Garden House Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Garden House Hotel

  • Garden Hotel Gretna Green
Address: Sarkfoot Road, Gretna Green G16 5EP, Scotland
Price range (per night):* 90 AUD - 148 AUD

Owners: What's your side of the story?

If you own or manage Garden House Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Garden House Hotel
Show the lowest price for this hotel (from our partners)
Show Prices