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Aston Hotel Dumfries: Traveller Reviews

3.0 of 5
The Crichton Bankend Road 1, Dumfries DG1 4ZZ, Scotland
Hotel amenities
Aston Hotel Dumfries
Ranked #1 of 7 hotels in Dumfries
4.5 of 5 stars 199 Reviews
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199 reviews from our community

What travellers say about this hotel
  • Very good(15)
  • First nights(5)
  • Bar Prices(5)
  • Dining room(3)
Traveller rating
    101
    69
    14
    10
    5
Only show reviews for Family (23) | Couples (113) | Business (31)
Date Rating
Annan, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“very nice, lovely staff!”
4 of 5 stars Reviewed 24 January 2012

we staid for a couple of nights in june 2009 the night before our wedding and the nigh of the wedding, room was lovely, spotless and the shower was heaven! the staff couldnt be more helpful would be happy to recommended this hotel to anyone!

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Happyfellow, General Manager at Aston Hotel Dumfries, responded to this review
7 February 2012
Thanks for this review. We are pleased you have enjoyed your stay at the Aston and indeed would recommend to others. Hope to welcome you again. In the meanwhile Kind Regards, Mike Phillips, General Manager
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Carmarthen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Lovely Place Top Class”
5 of 5 stars Reviewed 23 January 2012

Stayed here with a gang of off roading friends and all was good lovely place to stay although the 2nd night we were there the boiler stopped working so we had to have cold showers which wasn't good after a day playing in the mud

Highly recommended

  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Happyfellow, General Manager at Aston Hotel Dumfries, responded to this review
7 February 2012
Thank you for this review. Pleased to note you have enjoyed your stay with us and appreciate your comment on the hot water situation. We called an engineer who attended as soon possible. My apologies for the cold shower and confirm the offending boiler has been replaced with a shiny new one!!!
Thanks again, Mike Phillips General Manager
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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“2nd stay, 2nd great experience... unqualified recommendation”
5 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Just great - really great! We had a 3-day twixmas break and have no complaints - zip, nowt, zero, none!

Great room, comfy bed, lovely people looking after us, great breakfast/dinner and excellent value for money.

Left for home feeling relaxed and grateful for a lovely stay. We are a gay couple - Aston Hotel welcomed us and we felt we could be ourselves - thank you.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Happyfellow, General Manager at Aston Hotel Dumfries, responded to this review
7 February 2012
Wow, What a great review.What more can I say.Your comments will be passed onto all the team. Hope you will return sometime in 2012.
Kind Regards Mike Phillips General Manager
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Lancashire
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Relaxing Twixmas break!”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Took a Travelzoo deal between Christmas and New Year at the Aston and really enjoyed ourselves. Check in was friendly and easy. Room was a good size, clean, modern and comfortable. Breakfasts were plentiful and tasty. The hotel is in a lovely location with beautiful grounds. The only tiny grip would be hat ordering dinner (which was included in our package) was a bit of a fuss. We were given a general menu, then a menu of the day, but told we couldn't have a starter off the menu of the day and a main off the general menu, so had to choose something else. Strange policy, haven't got a clue why we couldn't just eat what we wanted. But don't let this stop you staying at a lovely hotel.
Can recommend The Cavens Arms in Dumfries for food. Fresh food in a busy friendly atmosphere.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Happyfellow, General Manager at Aston Hotel Dumfries, responded to this review
8 February 2012
Thank you for this review and your excellent comments on the hotel. Your point on the menu’s are noted which are perhaps down to staff training which I will address to avoid any future problems. Hopefully will be able to welcome you back again. Kind Regards, Mike Phillips General Manager
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london
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
“Looking forward to my 50th at The Aston”
5 of 5 stars Reviewed 10 January 2012

I have stayed at The Aston on three occassions and have to say it is the best hotel in Dumfries and compares with some top hotels in London from a service point of view - I am orginally from Dumfries and now use this mainly as a home base for short breaks when in the area and as a result looking forward to holding my 50th Dinner Party at the hotel in August.

If you use this hotel you will not be disappointed.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Happyfellow, General Manager at Aston Hotel Dumfries, responded to this review
8 February 2012
Thank you for thanking the time to write this review and for choosing the hotel for your 50th Birthday celebration in August. We looking to welcoming you to the Aston again and ensuring you have a memorable occasion. Wishing you well in the meantime, Mike Phillips General Manager
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Additional Information about Aston Hotel Dumfries

  • Aston Dumfries
  • Dumfries Aston
Address: The Crichton Bankend Road 1, Dumfries DG1 4ZZ, Scotland
Price range (per night):* 106 AUD - 201 AUD

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Aston Hotel Dumfries
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