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Cairndale Hotel & Leisure Club: Traveller Reviews

3.0 of 5
English St., Dumfries DG1 2DF, Scotland
Hotel amenities
Cairndale Hotel & Leisure Club
Ranked #3 of 7 hotels in Dumfries
4.0 of 5 stars 164 Reviews
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164 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Reception staff(3)
  • Family room(3)
Traveller rating
    35
    66
    28
    19
    16
Only show reviews for Family (28) | Couples (52) | Business (22)
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Nice hotel fab leisure club”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

we stayed at the Cairndale for 1 night , very friendly staff great room and the use of the Leisure club during the stay was very enjoyable , a nice touch was a call to our from from the reception team to make sure everything was ok with the room , if in the area again we would stay at the Cairndale again

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review
7 February 2012
Thank you for taking the time to give such an excellent review on our hotel. Maybe next time you visit you'll be able to stay more than just the one night!
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Adequate”
3 of 5 stars Reviewed 28 January 2012

The hotel staff were extremely helpful and really pleasant. The breakfast selection was very good. We ordered porridge each morning and it was freshly cooked. The decor is a little dated and could do with a face lift. The sound proofing between the rooms I found very poor which made sleeping difficult.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review
7 February 2012
I was pleased to hear how much you enjoyed your recent stay. We are constantly trying to make improvements in the hotel and will shortly be embarking on the refurbishment of 12 bedrooms and the hotel's main reception area.
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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Decent hotel, great leisure club”
4 of 5 stars Reviewed 24 January 2012

Stayed here past 3 weeks for work. Everything has been fine, no complaints. All rooms have been satisfactory so far. Room 21 could do with a new larger tv or a paiute of binoculars and a new mattress. Room 8 has one of the comfiest beds I've used. Breakfast has been fine. Good choice of decent food. I'd like to see heinz tomato ketchup. Leisure club is excellent. Great sauna, stream room n jacuzzi. Not used gym.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review
30 January 2012
Thank you for your positive feedback and also your comments about room 21. This room is actually one of the nicest rooms in the hotel and clearly it would be even better if we replaced the TV.
As a regular guest in the hotel we would be only too happy to allocate you the same room every time and if you have a favourite room please mention this next time so that we can allocate that room for your next visit- we'll also have a bottle of your favourite sauce!
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EK Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Anniversary weekend.”
4 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

Just returned from a weekend break at the Cairndale. Got a good deal for 2 nights dinner bed and breakfast. This is an older hotel but its spotlessly clean and very comfortable. Stayed in room 4. A large room with a double and single bed. Large bathroom with huge bath . Room was very comfortable. Ate in Sawney Beans on both nights. Food was lovely , only complaint was, The menu was not very extensive. Could have done with another few options. Breakfast was buffet style with lots of choice. The leisure facilities were good. Used the sauna jacuzzi and pool on saturday afternoon. There is also a very well equipped gym. The staff were all polite and unobtrusive. I would stay here again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review
30 January 2012
Glad to hear how much you enjoyed your Anniversary weekend in the hotel. Your comments about the menu in Sawney Beans have been noted and our menu will be changing in the next few days. Our Chef is also working on a new Menu for Reivers Restaurant which will be shortly be opening at weekends until the main holiday season.
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falkirk
Senior Contributor
26 reviews 26 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Xmas Treat”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We visited this hotel in early January as a Christmas treat to each other and we had a great weekend. We found the staff all polilte and helpful in the hotel and restaurant. We found our room clean and tidy as well as we use the facilities which were also clean and tidy. We did not attend the entertainment on the Saturday night but did get review that it was a great night. We will return again to the hotel for an entertainment weekend and will be recommending to all family and friends.

Room Tip: We had room on lower level and found it to be quite quiet.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review
6 February 2012
Delighted to hear you will be recommending us to all your family and friends and look forward to welcoming them to one of our popular Tribute Nights in the near future.
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Additional Information about Cairndale Hotel & Leisure Club

  • Cairndale Hotel Leisure
  • Cairndale Dumfries Hotel
Address: English St., Dumfries DG1 2DF, Scotland
Price range (per night):* 87 AUD - 172 AUD

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