I was flooded out of my home I've a yr ago and as you can imagine the stress I am under battling with my insurance company and builders ,!!!! Oh yes I hear you cry.
And then I found Stobo Castle a Jewel in the crown I have. Been to many spas in the world but I can't compare from the time I stepped in the door looking like a snow man I was made to feel like a queen .
The staff were excellent very attentive , and always very helpfull nothing is ever too much to ask for.
Spotless could not fault there actually I am finding it hard to fault anything I have a tiny of things but they did not impact on my stay . I will mention them as I know it's my personal gripe lol
Breakfast should be cooked to order on the two mornings my breakfast was cold and the bacon very tough . Tiny thing honestly and I am sure if I asked they would have cooked fresh
One other is the staff in the spa are not fully trained on my first night I had my facial the young girl was still training at college when I have visited other spas they never use untrained staff on customers .
Also I never filled in any spa forms asking me about my health at any time , when visiting hoar cross hall spa I filled in a complete medical with a nurse as certain treatments conflict with my medication . I am a 52 yr old woman and I asked when the the different oils went on what was in them . Maybe something you should look at
As certain herbs conflict with my thyroxine .
But apart from that I have told everyone that it is amazing and worth every penny and I will be back you have made my year . Thankyou staff of Stobo castle
Before I forget the interior is second to none I won't mention the interior designers name but she and her team should be mentioned amazing lady with gorgeous taste and vision you can do my home when I become famous .
Again it's Thankyou so so much for making me feel human again . X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC