I stayed here in August with my mother for a week. Hotel is run down and certainly not suitable for elderly people. Hotel lift only takes 2 people at a time, its so slow, and when a coach trip arrives, the queues are out to the door waiting for the lift. The place is run down and badly in need of refurbishment. Staff were friendly enough although meal times were a bit regimental at times, maybe because it was a coach trip we were on. Food was nice and hot and good choices. Given that Oban is one of our major tourist attractions, I think the hotel need to spend some money to upgrade.
Room Tip: Pick a low floor if you can due to problems with the lift.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 March 2012
Thank you for placing your comments on Trip Advisor as I discuss all constructive feedback with my team on a weekly basis.
We are currently Investigating the possibility of increase the size of the lift also a planned progressive upgrade is scheduled for this year
Thank you once again for your feed back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC