Oh dear................. very disapointing to stay in this hotel on the Halloween weekend.first and foremost Londonderry is a very young city,Nothing but children everywhere! the pro of this hotel = the location is excellent,right beside the centre of the town. (And an honorable mention goes to the size of the rooms they are huge compared to anywhere in Dublin/Belfast for example so a point for that) A four star it may be officially but i never felt it to be like the four star hotels l i have enjoyed in Germany and the UK. the real problem for me seemed to be its pool.The pool is very small (and about 4 foot deep from one end to the other....child friendly but practically useless for an adult to swim in).the Jacuzzi is able to hold two comfortably,maybe three.I used the facilities one morning and the next morning the same empty plastic cup was lying in the same area.in my one hour in the pool ,up to 20-30 different children (and their parents) came and went, sharing the pool with me,the screams and general messing about by these kids was not my idea of relaxation! at one point a local family took over the pool for a game of water softball (just try to complete one solitary length without a nine year old jumping on your head!)the said family spread out over the whole pool to finish their game then got into the jacuzzi forcing me and my girlfriend out of it.Halloween is huge in the North and it was Mayhem the days we were there(In fairness Halloween is the CASHCOW of Londonderrys tourist trade.) The bar however, is excellent and the four star quality is there in spades,well dressed bar staff turned out brilliant cocktails but the hotel is quite dated and really nothing to write home about but the biggest gripe for me was the pool,oh and if hoping to use what looked like an excellent gym bring your trainers or you wont get in and ditto for the pool,make sure you bring a swimming hat or they will sting you for a fiver for two hats.Thats nothing unique,health and safety these days,all hotels have this clause,a final gripe about this hotel,the room was incredibly hot even with the heat off! I tried to get some fresh air but it had,yep...........child friendly locks on the window which open a few inches only! did i even mention the noisy weddings?Yep this hotel does weddings,If however you are looking for a quiet experience and a weekend with your partner or loved one sans children then this hotel is perhaps not ideal! (example: at ten pm there were still Children in the Foyer and the bar crawling over the seats beside me and under my chair!!) Overall a hotel that is really for families and Weddings and I woudlnt stay there again.