One of the best hotels in Belfast in my opinion. Pricy but you get what you pay for. the bar with the fireplace is without a doubt the perfect winter hide out. Bedrooms in the old part of the hotel are amazing. I didn't see the new ones. Food and staff also excellent.

simply wonderful, stayed here for my 40th birthday and was fantastic. First time we stayed but def want to go back. Stayed in deluxe art deco room and was huge and beautifully appointed. Stay here, you won't be disappointed!

Very disappointed by the cleanliness and general appearance and upkeep of the room. On initial appearance the room design was stunning, although there was a large feature mirror in the room, approx 6ft in height and when the light was turned on it was extremely dusty and a previous resident had wrote "clean me" on the mirror in the dust. This was so disappointing on so many levels, mainly when I spend that amount of money I expect a high standard of hygiene and not to be reminded that someone else was there in the room before you. Also the toilet roll holder was hanging of the wall in the bathroom. I told the receptonist who appeared to disbelieve me, very rude, and did not even apologise, breathtaking. However our experience in the reminder of the hotel facilities and in relation to customer serivce particulalry in the cocktail bar and Berts was positive.

We would use the public facilities again, but will not be staying.

We stayed in this hotel a while back after the new section of the hotel had just opened (September 2010) to celebrate our wedding anniversary. The quality of the service, rooms and food was excellent. Although not cheap, it was worth the money and the package we went for came with a free meal in the restaurant where the food was excellent. Thoroughly enjoyed our stay and would definitely recommend the hotel if you're looking for someone luxurious for a special occasion.