I stay here on a regular basis when visiting Belfast for business. The hotel is a relatively new hotel so it is modern, well equipped and cleaned to a very high standard, there is free wifi for all rooms, which is extremely rare. I often get upgraded to a business room which has additional nice touches such as robes and slippers, although the regular rooms are just as nice with nice touches such as a bottle of water and chocolates when you arrive. The staff are very friendly and on the odd occassion when I have had an issue they are quick to resolve problems. Breakfasts are good with plenty of choice and whilst the restaurant is on the expensive side the meals have always been nice. There is also a bar offering bar food which again is of a decent standard.
The location of the hotel is fine for me being near the office but it is a good ten mins from the main shopping area and at night the area around the gasworks has a bit of a lonely feel, being female I wouldn't walk back to the hotel on my own say after 9pm. Other than a few niggles, the lighting in the rooms is generally terrible but I find that in most hotel rooms and the location of the plug sockets are a bit odd, especially the ones that are so tight to the fixed desk that you can't plug a laptop plug in - the main downside to the hotel is that it lacks any atmosphere, perhaps being a little bit out of the city centre it means people tend to go out of the hotel or maybe it is because I am there mid week but generally I opt for resturants in the city centre or order room service rather than sit in the bar which is quite 'airport lounge' like.
There is no gym or pool facility but you can use a gym about a 5 min walkaway for a discount if you ask reception.
Overall a good hotel for business travellers but I would opt for something a bit more central if I was staying for leisure.
Room Tip: I'd avoid any of the rooms on the top floor, the odd shape of the buildings means that these roo...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC