We had booked the Ramada for a 4 night stay for the wedding of our daughter. As we travelled from london the wedding dresses had to b packed in cases,and when we arrived the were very creased. We asked the receptionist if they had a dry cleaning service. he said yes and he would ring them 1st thing in the morning. After the dress was taken, because he saw that the bride to b was very upset,he tried his best to get the dress back the same day. even tho this was not possible it came back the next day and was fine. throuhout r stay all the staff were very friendly and nothing was too much trouble. the bedrooms were lovely and spacious,the food was excellent and i would recommend this hotel as the best we have ever stayed in. I would like to thank reception team,waiting team,bar staff and especially Roshin,the wedding planner and all her staff for making the wedding run so smoothly.

Purchased a 1 night stay 28th Jan 2012 (£55 with evening meal and breakfast) as a quiet break with my wife as we have had very few full nights sleep due to 2 1/2 yr old twins. Unfortunately we did not get the quiet break due to a wedding reception and associated noise into the night. The 3 course evening meal was fine, but we were disappointed with the limited menu (especially when the A4 single page was presented to us in full view of other diners, letting them know we were the cheap-skates :-(...). My wife had to crawl on her hands and knees under a table to plug in the hairdryer due to the plug being fed thru the drawer in the table. I had man-handle the fridge out of its housing in order to switch it on, luckily I had booked a massage to sort my injured back out. The pool, sauna and jacuzzi closed at 5.30 - so again very restrictive, but since the free swim came at a price £7 (to purchase a swimming cap), it didn't matter - we didn't use the pool. The breakfast was ok, but the catering hadn't been judged correctly...we (like many others) had to eat our breakfast in installments because bacon, mushrooms, eggs etc were never available collectively.

1 night stay on this occasion for concert.
On arrival "David" reception went out of his way to provide a warm welcome, sound local knowledge & excellent recommendation for "teen" shopping in Belfast with secure parking.
The restaurant manager was another individual who took his role seriously and enhanced a delightful dining experience.
Overall each and every member of staff went the extra mile to make the stay memorable, location, actual venue and surroundings superb.
Will certainly be back - being part of the "Wyndham Reward" scheme just an added bonus.

hotel is in a quiet location a short drive from belfast city centre
modern and welcoming reception. reception staff are very helpful.
hotel seems to be very popular with business travellers.

room was ideal for a family with 2 large beds. i've read other reviews about this hotel in which they complained about the family room, but the room was exactly as i had been expecting and ideal for a family of four. interconnecting rooms also available.
the room was clean and tidy. bathroom was modern.

the restaurant was modern and comfortable. the 3 course meal (included in the family deal) was very tasty and even the kids were provided with 3 courses. staff in restaurant were very attentive and helpful. the breakfast was also good.

only issue was that we tried to go swimming at 5pm, but were refused as kids are not allowed in the pool after 5pm. remember to bring swim caps as not allowed in pool without them.

overall i would definitely recommend this hotel.