Pros: The staff were mainly friendly and helpful, the room was a good size with a large comfortable bed, large tv, tea & coffee facilities, additional seating area and a generous ensuite bathroom with adequate toiletries supplied. The breakfast at the hotel had reasonable choice with friendly staff to serve at the weekend, less so on a weekday. The whole hotel was clean and tidy and had a feeling of luxury to it. The hotel is well placed near the University surrounded by restaurants and cafes with bus stops and a train station nearby and only a 20 minute walk to the centre of Belfast.

Cons: Although noise from the bar & the club at the hotel is mentioned on the website it was incredibly loud with a pounding bass beat resounding through the room until approximately midnight on the Friday night and 1am on the Saturday night during our weekend visit. The bathroom would have been much improved if it had a power shower rather than just a shower head attached to the bath and in a four star hotel I do not expect cheap paper-thin toilet paper! We were not informed that the hotel locks its doors early on a Sunday and a staff member seemed quite affronted at having to let us back in at 8pm. The heating was also difficult to adjust to temperature.

A few niggles which although didn't ruin our stay certainly didn't enhance it!

My Husband and I stayed here for a weekend as we were going to see James Morrison in the Ulster hall. Overall a good hotel at a reasonable price. The room was very large and clean with everything we needed. Our room was quiet as it was not at the front of the hotel as some reviewers have mentioned. Breakfast on the 1st day was lovely, well cooked and everything you needed. My husband had full Irish and I had scrambled eggs on toast and all was good.
The hotel was near bars and restaurants, including Mollys Yard and Beatrice Kennedy restuarant. Walking distance to everywhere which was great.

The only thing that spoiled our stay was:
On arrival we were told that breakfast was served 7 till 10 which was good as we were leaving at 7.45 on the Sunday morning to catch our flight. We came down just after 7 on the Sunday to be told that breakfast was served from 8 on a Sunday!! So we had no breakfast and no offer of anything. My husband asked for yoghurts and some teabags as the room supply was normally only 1 or 2 teabags which they gave us. It was a disappointing end to a good stay, beware if you go home early on a sunday

just returned from 2 fabulous nights stay at this hotel. the rooms and bathrooms are large and very clean wonderful shower,huge bath and enormous comfy bed.
I travel regularly with work and in my opinion this hotel and the staff are far superior to many 5 star establishments.
Jenny and rian at reception are fantastic members of staff nothing is too much trouble they make everyone feel very welcome.
Fab bar with great atmosphere and decor too.
I wouldnt stay anywhere else in Belfast this hotel is a hidden gem we loved it!!!!

I stayed here for a business trip to Belfast - my first to this city. I was upgraded to a junior suite which was roomy and stylishly decorated and furnished. The hotel is located next to a very busy road junction, so it can get a little noisy at peak times. It was end of term so the streets outside in this student area got a lillte raucous, but nothing too disturbing. Breakfast was good, although service a little slow. The residents' lounge mentioned in the brochure is actually in the dining room which was being used for private functions in the evenings. The food was fairly good. I woud stay here again but bring earplugs next time