Stayed in the hotel from the 3rd of feb until the 6th for my partners bithday. We were not concerned much by where we stayed as we planned to do a lot of site seeing and would not be spending a lot of time in the hotel...
However, we were very pleasently surprised and instantly felt like I wanted to spend time there! I truley do not think they have one single member of staff who was not willing to go out of their way to impress the guests. Top service from every single person working in the hotel!
We arrived early at the hotel and although we were too early (arrived 2hours before hotel check-in), we were given the wi fi code for our iPad and the receptionist checked us in as soon as our room was ready (an hour early which was great)
The room itself was a tiny bit chilly as the maids open windows to let fresh air in when cleaning (as we later discovered) but the room was quickly warm once we turned the heating on, there was a bottle opener attached to the wall so you can bring in your own drink and an ice machine in the lobby, we were also allowed to call a takeaway and the receptionist told me just to wait in my room and she would call me when it arrived!! Shower was sooo warm and very roomy! loads of tv chanels to choose from and room was very clean, fresh and modern
There was a free phone in the lobby for very cheap taxis and drivers where very friendly, a taxi into city centre was exactly £4 but only a 15min walk. The hotel staff also arranged a few excursions for us which they made it seem a pleasure to do
Check out was at 12 and our flight wasnt until 8 that evening but the hotel staff kept our bags with no pressure for us to rush back for them. I have recommended this hotel to several people already and I will stay here again!
- Holiday Inn Express Belfast
- Holiday Inn Belfast
- Belfast Holiday Inn
