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Back to Ibis Belfast Queens Quarter

Ibis Belfast Queens Quarter: Traveller Reviews

3.0 of 5
75 University Street, Belfast BT7 1HL, Northern Ireland
Hotel amenities
Ibis Belfast Queens Quarter
Professional photos
24 traveller photos
Ranked #20 of 47 hotels in Belfast
4.0 of 5 stars 161 Reviews
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161 reviews from our community

What travellers say about this hotel
  • “City Centre” (11)
  • “Very clean” (6)
  • “Friendly and helpful” (6)
  • “Great value” (5)
  • “Car park” (4)
  • “University area” (3)
  • “Short walk” (3)
  • “Street parking” (3)
  • “Reception staff” (3)
  • “Botanic Avenue” (3)
Traveller rating
    63
    63
    19
    10
    6
Only show reviews for Family (10) | Couples (66) | Business (34)
Date Rating
maghera
1 review
1 helpful vote 1 helpful vote
“stinking”
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

my wife and i stayed in this hotel at the weekend for a night out in the city. when we arrived at the hotel we had to pay for the room before we had even seen it, i have stayed in alot of hotels through the country and this is the first time i have come across this.

when we made it too our room we were meet with the wildest smell of [--] the whole room was humming. i immedately complained to reception and the receptionist was very helpful in sorting us out with a new room. when we got to our new room the bathroom smelt the exact same as the first room. we were fed up by this time and just decided to close the door and put up with it and when we had to use the bathroom we just put a closepeg on our nose.

when i woke up in the morning i thought my back was broken, the bed was as hard as a goats knee.

apart from this the staff were friendly and the hotel was clean but i will not be staying in it again in the near future. £60 for one night bed and no breakfast. ripped off

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask teddyboy15c about Ibis Belfast Queens Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast Queens Quarter, General Manager at Ibis Belfast Queens Quarter, responded to this review
6 March 2012
Thank you for contacting Ibis Belfast Queens Quarter regarding your experience during your recent stay. In regards to the complaint of payment on arrival like most of other hotels we guarantee the payment on arrival that’s include either payment at front or pre auth on your credit card and pay on departure. In regards of smell in room this happen due to block pipe and was resolve by engineer on the same day, I can only apologize to you and assure you that we have a superb team here who are committed to ensuring our guest enjoy their time with us but sometimes situation is beyond staff control. Nevertheless it doesn’t justify for the inconvenience you had during your stay. I have taken necessary steps to avoid such an incident happening again. I hope you give us another opportunity to serve you in future. Please check our website for latest offer where you can book room from only £39.00(subject to availability).

Regards
Vikrant Tyagi
Ph: 00442890333366
H7288-GM@accor.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“On the whole, good”
4 of 5 stars Reviewed 8 February 2012

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IBIS Belfast Queens Quarter, General Manager at Ibis Belfast Queens Quarter, responded to this review
6 March 2012
Thank you for your feedback it is very important to us in our endeavour to improve standards and meet all our customers’ requirements. Pleaae check our inclusive room rates where you can book room with wifi inclusive. In Ibis QQ we offer wifi from only £2.50. We look forward to seeing you again in future.
Kind Regards
Vikrant Tyagi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Kilkeel, United Kingdom
1 review
“Pleasant Stay”
3 of 5 stars Reviewed 5 February 2012

Very nice Hotel and very good value.Will stay again if ever in Belfast. Staff very good and helpfull. Breakfast was not great but for the price it was ok.The hotel was well situated fo doing business in Belfast city centre. Car parking in the street and during the day it would be difficult to get a space.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast Queens Quarter, General Manager at Ibis Belfast Queens Quarter, responded to this review
21 February 2012
So glad you had an enjoyable time at Ibis Queens Quarter, Belfast! I will certainly look into your comments and action those that I can do something about. We look forward to welcoming you back.

Kind Regards

Vikrant Tyagi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Budget Hotel, that does enough.”
3 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Location wise, it's ok.. University street is near Queens Uni, just around the corner to the bars and cafes on Botanic ave, and a short enough walk to the Lisburn road. If you're heading into the city centre it's a short taxi run, maybe £3 each way.
On street parking is free .. wifi is the log on with credit card type.. £1 or £2 per hr (I didn't use it)
The rooms are functional, but nothing special. Double bed, wet room style shower / w/c. It's a budget hotel.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by TonyCon05 for Belfast
Ask TonyCon05 about Ibis Belfast Queens Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast Queens Quarter, General Manager at Ibis Belfast Queens Quarter, responded to this review
21 February 2012
So glad you had an enjoyable time at Ibis Queens Quarter, Belfast! We very much appreciate the feedback and we hope to see you again soon.
Kind Regards
Vikrant Tyagi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“One of the most comfortable stays for the price.”
5 of 5 stars Reviewed 1 February 2012

The staff was very accommodating with any request. Bed was very comfortable, bathroom was roomy, great water pressure, lots of hot water and the room was quite. Good resaturants and cafes minutes away. Best for those who want to be near the Queens University. Downtown is a 15 minute walk.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask WT43 about Ibis Belfast Queens Quarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IBIS Belfast Queens Quarter, General Manager at Ibis Belfast Queens Quarter, responded to this review
21 February 2012
We are delighted to hear that your stay with us was enjoyable, and that our hotel is situated in a quiet location and very near to all the bars and restaurants. We look forward to welcoming you back in the near future

Kind Regards
Vikrant Tyagi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ibis Belfast Queens Quarter

75 University Street, Belfast BT7 1HL, Northern Ireland
Price range (per night):* 74 AUD - 107 AUD

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Ibis Belfast Queens Quarter
75 University Street
Belfast BT7 1HL
Northern Ireland
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Ibis Belfast Queens Quarter Photos (24 traveller photos)

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