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Churchills Hotel: Traveller Reviews

3 Llandaff Place | Cardiff Road, Cardiff CF5 2AE, Wales
Hotel amenities
Churchills Hotel
Ranked #45 of 86 hotels in Cardiff
3.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    6
    19
    10
    5
    9
Date Rating
London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Beware Rm 9 on Saturdays!”
3 of 5 stars Reviewed 17 November 2011

A single overnight stay in this slightly elderly hotel which is busy, and trying hard. Well appointed bathroom and good bedding. When we arrived on Saturday evening a wedding was in full flight so bar staff and public rooms were busy. We dined out and when I went up to my room (9) to sleep discovered that it smelt quite strongly of chip fat! Opening the window provided some relief from the smell but at the expense of early slumber as it is very close to the area where the wedding disco / dance was taking place! That ended before midnight (thank goodness).

Apart from that all was well, with a good breakfast, and happy if very busy staff.

Room Tip: Ask how close it is to kitchen / disco.....
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  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RichardSS39 about Churchills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Such a shame....”
1 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I wouldn't stay here if you paid me. As mentioned in other reviews the staff here were okay. Yes they were young, yes they needed to be prodded to get their attention but overall they are this hotels best feature - though that isn't saying a lot.
The room (room 2) was dirty, water stains on all of the walls, a dirty mattres, a dirty ironing board and a bathroom that stank of mildew. The drawrs had lots of drawers missing; oddly. Plus there was an infestation of ladybirds! There were at least 30 in the room! We managed to cloear these out but discovered rotting window frames were to blame.
A very sad balcony with no access was covered in dying rotting plant life attracting a lot of flies.
The whole place - except for the bar really needs an overhaul. The outside could look lovely if someone just spent the time to clean it!

Overall not a great choice.

Room Tip: Don't stay here!
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  • Stayed September 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask IntrepidTraveller198 about Churchills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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weekendgal
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Probably the worst hotel I've ever been to!”
1 of 5 stars Reviewed 3 October 2011
3
people found this review helpful

The room was awful: stains on walls and ceilings. Peeling paint on bathroom walls. Sink drain stank and the sink overflow was full of stinky black slimy grime. Air vent full of dirt and fluff. Sash window didn't lock and just outside the window on a small balcony where the plant pots are there was lots of fag ends. The iron was covered in burn marks and green "stuff" which ruined hubby's shirt.
No remote for tv or hairdryer which others had- not a big deal but annoying all the same.
On checkout day the girl on reception managed to tear herself away from her personal call to say that she would send someone to the bar so we could order coffees and cold drinks as I had been waiting for sometime listening to the staff elsewhere chatting and giggling away- finally greeted by a female staff member who essentially couldn't be ar$ed to serve me as the tills weren't on despite me offering to pay cash so she could ring through later.

Most of the bar staff were friendly on the night of the function but it felt like the place was being run by 20 year olds- the most senior guy there was pretty scruffy which makes you question how much pride is being taken elsewhere.
We were there for a wedding- 3 of us had jacket potatoes that were raw in the middle for as part of our meal.
This is a budget hotel and I don't mind old styling etc but there is no excuse for poor cleanliness, poor customer service and poor maintenance.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask weekendgal about Churchills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Not great”
3 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

I write this with apologies to the very friendly and helpful staff who deserve better. The only real positive other than them is that the bathroom was spotlessly clean and had a good fast running bath and shower. However, the room felt pretty grim. The roller blind on the small window didn't roll and had to be kind of unwrapped in order to close it. The furnishings were old fashioned and the pillows felt old and hard. The TV showed about 5 completely random channels with a fuzzy picture, The complimentary biscuits were stale. I was woken @ about 5.30am by loud conversations and laughter emanating from the corridors and somewhere below and this didn't stop.
Breakfast was served in a lovely light and clean room and looked great, however, the scrambled egg was cold, the bacon was dry, the sausages tasteless, and I actually couldn't cut the fried bread!
I honestly wouldn't have minded this hotel at about half the price as it was OK to just stay a night in, but @£58 for a single, I'd rather book a double in a chain hotel @£10 less every time.

  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amfyvilla about Churchills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice place”
4 of 5 stars Reviewed 25 September 2011

I would stay here again, got the cottage mews which was something different...Warm welcome and nice clean rooms. Would definately recommend this place... Nice breakfast too...

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Vim123 about Churchills Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Churchills Hotel

  • Churchills Hotel Cardiff
Address: 3 Llandaff Place | Cardiff Road, Cardiff CF5 2AE, Wales
Price range (per night):* 77 AUD - 267 AUD

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Churchills Hotel
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