Asked for a nice room on the basis of tripadvisor reviews. I was given room 117 on the ground floor. On entering the room I noticed it was dingey and there was a strange smell from the bathroom. The chair was stained from something awful and the whole room felt grubby. There is an odd sort of miniature wardrobe which i needed to bend down into. The bathroom was pretty miserable and it was probably clean but felt like it was dirty. The shower didnt work as the connection to it from the tap kept dropping down activating the bath taps instead. The bed was awful, I felt every spring. The breakfast was pretty poor with very little choice unless you want a cooked breakfast. The only redeeming feature was that the staff were very pleasant. I had a lamb shank in the (freezing cold) restaurant which was very tasty indeed. However, I wouldnt recommend. From my discussion with the staff it would seem that they know of the tripadvisor reviews but it doesnt seem to have resulted in any improvements.
- Ramada Bury St Edmunds
- Bury St. Edmunds Ramada
