I had high hopes for this hotel but was bitterly disappointed. We usually say at the Hilton but its prices were a little too high this time. I had booked a comfy room but was upgraded to a fancy room number 14 on the first floor. I cannot really fault the room, clean, complimentary water, tea and coffee, free wifi and lovely bed linen. I did find the mattress a little hard for my taste but the pillows were very comfortable. The bathroom was small but well appointed. We were facing the street but traffic noise wasn't a problem. The real problem was from the inconsiderate male guests above us who woke us up after midnight and kept us awake until gone 2.00am with their talking and laughter. I know the hotel is in a listed building but it really would be good if the owners could consider better sound proofing the rooms. My husband had business meetings the following day and was not feeling in the best frame of mind after the disturbed night. We reported our disappointment to the receptionoist at check-out (we had decided not to stay the second night) and she immediately gave us a 50% rebate on the second night, the cost of which was fully reimbursed by the manager when he came on duty the following day. I am sorry to buck the trend of the reviews for this hotel but unfortunately we cannot choose our fellow guests.
- Also Known As:
- Montagu Place London
- Hotel Montagu Place
- Official Description (provided by the hotel):
- This intimate, boutique hotel, set in a listed Georgian townhouse, offers you stylish accommodation in a quiet residential street, just a short walk from some of London's leading thoroughfares. With just 16 bedrooms, the hotel is small enough to be cozy and welcoming, yet offers the amenities you would associate with a much larger hotel. With dedicated staff providing a high level of personal service Montagu Place can truly be your home away from home. ... more less
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