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Holiday Inn London - Camden Lock: Traveller Reviews

4.0 of 5
30 Jamestown Road, London NW1 7BY, England
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Holiday Inn London - Camden Lock
Ranked #122 of 1,069 hotels in London
4.5 of 5 stars 519 Reviews
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519 reviews from our community

What travellers say about this hotel
  • Tube station(11)
  • Double beds(7)
  • Great location(7)
  • Top floor(7)
  • Friendly and helpful(6)
  • Very good(6)
  • Hotel staff(4)
  • Northern line(3)
Traveller rating
    224
    216
    50
    13
    16
Only show reviews for Family (103) | Couples (131) | Business (75)
Date Rating
Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good hotel in the heart of Camden”
4 of 5 stars Reviewed 2 February 2012

The reception staff at the hotel were friendly and helpful. We had a problem with the room and it was sorted efficiently and quickly. The room was a decent size and had two double beds in it. Breakfast was buffet style with a really good variety of cold and hot food. A good base to explore Camden, the market and all of the bars and restaurants.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Amy Winehouse Territory”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Located right in the heart of Camden. I had a room which overlooked the Lock and the Camden markets. Plenty of bars, cafes and nightlife nearby. Hotel was clean and good sized rooms for an English hotel. Staff very friendly.

Room Tip: Ask for room overlooking the lock.
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
1 helpful vote 1 helpful vote
“Excellent hotel , Staff unbelievabley good”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Just arrived back to stay at the holiday inn Camden after about 6months from my last stay, many staff changes but still many of the staff who were there when I stayed before , manager and most of the senior management, some promoted since last here which I appreciated, my welcome was brilliant and made me feel as if I had been last week , given a great reception by all , welcome drink and excecutive room,
Staying in Hotels on a weekly basis
Can make one complacent but returning to Holiday inn Camden makes me appreciate how a good hotel should be and is run, whoever recruits the staff for this hotel should be highly commended , the staff make it a pleasure to stay,

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ipswich
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“very convenient location”
5 of 5 stars Reviewed 23 January 2012

We stayed here Saturday night after our first visit to the Jazz Cafe, which is a short walk away. This hotel is also very close to the Camden Lock bars and market as others have commented.

A comfortable room, we had no problems from noise on the third floor, bed was very comfortable, shower was hot and powerful. Breakfast was good, although there was one forgetful waitress who we had to ask twice for a cup of tea which arrived after we'd finished eating.

Pablo on reception was very helpful storing our bags so we could wander the market on Sunday, and he managed to find my Priority Club account, as I again forgot my loyalty card.

Overall an enjoyable stay, we will book here again.

Room Tip: better views on the canal-side? we were facing an office block.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Providence Island
Top Contributor
55 reviews 55 reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“Typical Holiday Inn”
3 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Noisy, both from poor doors and people in and out at all hours but also from outside as right over the Camden Lock bar scene. If staying here make sure you are one of the ones that are out late and return absolutely "pie-eyed" - that way unconsciousness will provide the oblivion you need from the noise

Have never ate here as across the road is a Wagamama's plus all the restaurants in Camden

Room Tip: Make sure you bring ear plugs or noise cancellation head-phones
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  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dereck_bown about Holiday Inn London - Camden Lock
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Management Team, Manager at Holiday Inn London - Camden Lock, responded to this review
1 February 2012
Dear Dereck,

It is terrible to read that, as a hotel, we failed to provide you with the basic: a good night sleep. I feel and am very sorry about this.

I would have liked to hear about it much earlier to get a chance to redeem our good reputation earlier too (you seem to have stayed a year ago). This way, you may have forgotten about your bad experience and enjoy our Holiday Inn, our Camdeners' passion for service, Camden Town ...

Whereas the area is lively, and more so at weekends, our double glazed windows, the Night Manager, fire proof doors, cosy corridors ... are there to keep the noise down at night. For extra quietness, we offer rooms on higher floors or facing inwards. Is it too late then to tempt you to try us again?

I'll contact you directly through Trip Advisor messaging service. Here, the whole team hopes to make it up to you soon.

Thank you for taking the time to review us. With regards,

Eddy BROSSE
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn London - Camden Lock

  • Holiday Inn Camden Lock
  • Holiday Inn London
  • London Holiday Inn
Address: 30 Jamestown Road, London NW1 7BY, England
Price range (per night):* 241 AUD - 564 AUD

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Holiday Inn London - Camden Lock
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