I have stayed at this hotel numerous times and have always recevied great service. Because I travel around the world for business, I know a thing or two about customer service in hotels, and at this hotel you get the best. I normally stay at Holiday Inn or Holiday Inn Express because of the points and because they are located everywhere. I strongly recommend this hotel to anyone, business or leisure.

Stayed for one night in June 2010, it was by far the cheapest hotel in the London E4 area.
The room was clean and comfortable. The reception friendly and helpful. It was a very hot night and the air con worked like a dream.
Breakfast was included in the price and was good value, it was billed as 'continental' but included sausages and scrambled eggs, you could also get fresh fruit, youghurts, cereals, toast, croissants, jams etc.and a variety of hot drinks and fruit juces.
There is a small bar and internet facilities. The car park was free.
The hotel does not mind you having take away food delivered to the hotel, ideal for those on a budget.
Thre is a regular bus service that runs from the main road and the stop is close to the hotel, but it is not ideally located for central London.

We have stayed in a few holiday inns now and have to say that this one was the most disappointing. The staff weren't very welcoming. Had dinner in the hotel the evening we arrived and must say for the price it was bad. The chips were burnt and if you wanted water you had to buy a large bottle for £3. Bit of advice - go across to the cafe in Sainsburys - you get a better meal and they serve til 7pm. That was all they had. We weren't even asked if the meal was okay. Breakfast was mediocre. Cereals weren't labelled, orange juice was like water and the scrambled eggs were smothered in salt. I asked them to activate the telephone in my room for which they took a swipe of a credit card (which was fine) but when I went to use the phone it wouldn't work. I rung down to reception and they said oh the phones aren't working but you can come and use the one in reception!! I declined as I was not wanting to make a private phone call in such a public place. The phones were still not working when I checked out 3 days later. When there are two people staying in a room what's the story with giving them one bath towel? Do they expect you to share? I left breakfast at 9am and asked the staff for an extra towel and they said that they would send it up. by the time I left the hotel at 11am I still hadn't seen an extra towel. On checking out the staff just checked the computer and said that's fine (because I had paid in advance) they didn't even ask if I enjoyed my stay and was everything alright. As I said I have stayed in a few holiday inns before so I know what to expect but I just felt that they were really scrimping here and the level of customer service was bad.

This is one of those places that doesn't really need to be here - but it is.
Last time i came here some years ago it was a bit rough, but now it sits in the middle of a huge sainsburys car park within sight of Walthamstow Dogs (now defunct) handy for Enfield and - erm... well Enfield really.

Bog standard - somewhat overprices hotel with good rooms, quiet at night and a poor version of a continental breakfast - with sausages and powdered eggs on top.

evening meals are available midweek and the one I had was actually ok but they are all from Sainsburys next door I imagine. Buy stuff there and microwave it.

not much else to say - the staff were very nice - most pleasant and efficient, not locals then! handy for buses into London.